Schedule managementOffice ManagementCommunication LiasonInformation preparationRecords ManagementData AnalysisDiscretionProviding quality customer service

Coordinating the various departments of the bank, arranging the work schedule of the MD and the Operations manager,general staff administration

Managing the MD's agenda,travel,meetings,securing appointments,equipment and facilities as appropriateFirst person of contact for those trying to see the MD(screening process)Answering incoming calls and redirecting them to the appropriate officergreeting visitors to the MDs office and directing them according to his instructionsprepares and sends business and private correspondencesending emailsCoordinates operations of the MD's officemaintaining business filesnote taking and creating documentationfilling,storage & retrieval of business activitiesmanage multiple projects as assigned by the MD related to diverse lines of business,community,and personal interests Any other administration and functional duties

In Charge of marketing, Training and workshop divisions. Preparation of marketing plans, training time tables and reports. acquisition of workshop equipment and spares. Management planning, Software development, personnel Administration and Customer relations.

General Administrative duties, development of computer systems, debt management, research and training in computer systems. Spearheading the initial computerisation of Zambia Revenue Authority.

Responsible for computer network and file server, developed a computerised database for Air Freight Cargo handling, ensuring data files were available to end users, job/data specifications, hardware and soft ware maintenance, systems analysis and design specifications, testing and implementation.

Supported the Bank Master and Inter branch data base accounting system