Chi Lieu Email & Phone Number

Los Angeles, CA, US

• Responsible for leading testing for multiple large-scale projects/programs.
• Lead and coached large-scale offshore software QA resources, leveraging manual QA principles/practices and high levels of security, reliability, and performance to deliver test deliverables.
• Advised and directed offshore QA resources in automated test tools and improvements to their automation test process.
• Develop test methodology and plan for test implementation for the organization.
• Coach and manage offshore QA teams for all phases of testing: Test analysis, test planning, test case development, test execution and reporting.
• Introduce test methodology to reduce weekend release testing timeline.

Los Angeles Metropolitan Area

• At Sony, I oversaw the QA process for the distribution system that enables Sony to sell rights and licensing to clients around the world.
• Implemented an Elegant QA process that provides metrics and support for a every evolving codebase.
• Provided direction to QA Leads for test strategies and test planning.
• Worked and collaborated with tech leads and senior management to develop strategies for frequent agile deployments.
• Worked with cross functional teams to ensure steady releases and cater to their business obstacles (e.g year end processing)
• Providing estimates for resource utilisation throughout the project

Sydney, Australia

• A constituent of the test team that was responsible for the System Testing of Transport's new web-based project management system.Responsibilities included:
• Technical testing on complex Web Based Application
• Analysis of requirements and technical specification
• Creation of test cases and traceability back to requirements
• Execution of test cases within a given timeframe
• Creation and subsequent management of defects and retesting

• TEST LEAD A Constituent of Zurich’s Mainframe test team that was responsible for the System testing of Zurich’s financial products. Working as a test lead, I was responsible for the quality assurance of Zurich’s Life.
• Coordinating test effort for a variety of projects.
• Coordination of UAT with Business Stakeholders
• Resolution of test environment issues
• Produce Test Strategy
• Produce Test Summary Reports

• Constituent of the ING eBusiness team, that was responsible for the System Testing of ING’s eBusiness solutions. Responsible for leading a small team of test analyst verifying the ING’s e-business systems..
• Provide Test Estimates
• Produce Test Strategy
• Produce Test Summary Reports
• Preparation and Executing System testing
• Coordinating the testing effort

• TEST ANALYSTAs a consultant of Planit Test Management Solutions, I worked with many test teams and businesses in banking, education and telecommunication. Responsibilities included:
• Preparation and Executing User Acceptance testing
• Preparation and Executing System testing
• Performing Regression Testing
• Preparation and Execution of System Integration Testing
• Preparation and Execution of Web Testing