Responsible for the entire business process flow from start to finish:• Conduct business analysis to the ICT team to re-engineer, document and define business process (where necessary);• Continuously improving the efficiency and reliability of the process and determining strategic objectives to be reached by translating business requirements and taking the role of the business process architect;• Monitor and analyse business processes and bottle-necks;•… Show more Responsible for the entire business process flow from start to finish:• Conduct business analysis to the ICT team to re-engineer, document and define business process (where necessary);• Continuously improving the efficiency and reliability of the process and determining strategic objectives to be reached by translating business requirements and taking the role of the business process architect;• Monitor and analyse business processes and bottle-necks;• Identifying and analysing opportunities for business improvement processes;• Identify and present opportunities to integrate systems and automate processes;• Identify control issues and risk in business processes - propose and implement solutions;• Document and maintain integration processes;• Develop and maintain effective professional relationships with all stakeholders (Strategic, Senior Management and/or Operational);• Improve service delivery through business interventions e.g. mapping "As-Is" (Current) and "To Be" (Future) processes, minimizing red tape and improving the citizensexperience;• Required to improve, Optimise and transform the Short- and Long-Term Consulting Business needs through the discovery, analysis, design, amendment and implementation of business processes;• Technical Recommendations and Quality Assurance (Testing);• Assist in enforcement of project deadlines and schedules;• Manage resources in accordance with project schedule (Support staff and external vendors);• Continually seek opportunities to increase customer satisfaction and deepen client relationships;• Facilitate internal teams/task forces • Deliver informative, well-organised presentations;• Difficult/sensitive information communicated tactfully;• Support the Project Manager/Project Team Leads; 1. Process analysis techniques 2. Process Modelling and tools 3. Job Evaluation 4. Organisation development theory, practice and techniques 5. Batho Pele Framework Show less

• Moderate all customer reviews and respond to email queries• Meets or exceeds quality and productivity goals assigned by management• Demonstrates clear and polite written and oral communication• Maintains a positive and professional demeanour and portrays the company in a positive light• Demonstrates appropriate sense of urgency for reviews moderation and email response and service levels• Follows company policies and processes in order to process customer requests… Show more • Moderate all customer reviews and respond to email queries• Meets or exceeds quality and productivity goals assigned by management• Demonstrates clear and polite written and oral communication• Maintains a positive and professional demeanour and portrays the company in a positive light• Demonstrates appropriate sense of urgency for reviews moderation and email response and service levels• Follows company policies and processes in order to process customer requests appropriately• Demonstrates knowledge and use of departmental resources, policies and procedures• Uses customer service tools in order to provide an accurate response and an exceptional customer experience• Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer service• Proactively communicates system and process issues, and customer feedback trends to management• Exceeds customer expectations by going above and beyond all other duties as assigned Show less

• Documenting the Onboarding & Exiting Process• Gathering Requirements• Write Improvement Analysis on business processes• Formulate new forms for implementing process change• Compile a Business Requirement Specification• Propose solutions to problems and consider timelines, effectiveness and practicality• Generate innovative solutions by approaching problems with curiosity and an open mind, using existing information to its fullest potential.• Listen to others and… Show more • Documenting the Onboarding & Exiting Process• Gathering Requirements• Write Improvement Analysis on business processes• Formulate new forms for implementing process change• Compile a Business Requirement Specification• Propose solutions to problems and consider timelines, effectiveness and practicality• Generate innovative solutions by approaching problems with curiosity and an open mind, using existing information to its fullest potential.• Listen to others and accepts input from team members• Proactively carry out project support / administrative duties• Document organisation’s direction, structure, business processes and requirements.• Research organisations industry and competitive position• Take input from supervisor and be able to apply or provide feedback• Adheres to project standards defined by project management• Assemble all documents and test plans. Show less

• Manage various software services & products to external parties & the public.• System Analysis & Design: Gathering software requirement specifications, Designing a suitable Database model & proto-typing a development system & launching a live deployment web application• Systems Integration of Web, back-end & third party vendors parties both internally & externally.• Software specification, i.e. Doing systems analysis on requirements spec.• Updating… Show more • Manage various software services & products to external parties & the public.• System Analysis & Design: Gathering software requirement specifications, Designing a suitable Database model & proto-typing a development system & launching a live deployment web application• Systems Integration of Web, back-end & third party vendors parties both internally & externally.• Software specification, i.e. Doing systems analysis on requirements spec.• Updating, configuring & setting up domains & new client websites.• Bug fixes to existing LAMP stack (PHP & MYSQL)• Customising any of the various client websites using Wordpress, Drupal or PHP/MYSQL infrastructures• Creating new database structures for new software products / projects.• Writing PHP code (beginner level, only 3 months experience thus far)• Doing research to see how existing structures can be made to integrate with the Python Web frameworks like Django & Pylons.• Developing new Product lines from a business & technical viewpoint.• Marketing web applications, mobile application & consumer product lines both locally & globally when market changes.• Seeking out global English speaking territories where prospects & profits can be made in the software industry.• Sourcing online, digital media platforms to engage with & release press releases to attract consumers, advertisers & local government agencies. Show less

•Project ScopeoWithin guidelines consult with clients to analyze, define, and document requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputsoDevelop a scope of work, project cost estimate and scheduleoAssist in the creation and delivery of the project proposal and presentationoAnalyze and estimate feasibility, costs, time, and compatibility within the… Show more •Project ScopeoWithin guidelines consult with clients to analyze, define, and document requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputsoDevelop a scope of work, project cost estimate and scheduleoAssist in the creation and delivery of the project proposal and presentationoAnalyze and estimate feasibility, costs, time, and compatibility within the Client’s technical environment•Project DeliveryoWork with others to keep projects on schedule and recommend ways to overcome delaysoFollows established implementation standardsoAssist in the development and implementation of new or improved delivery strategies and initiatives.•FinancialoEnsure all billable hours are logged accuratelyoIdentify and assist in closing sales for additional services that solve real Client problems•Client RelationshipsoDevelop and/or maintain all project documentation and client reportingoParticipate in service level meetings when appropriateoProvide user training on new solution and user documentationoSupport solutions by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelinesoIdentify opportunities for new business and bring these to the attention of the appropriate peopleoInstall application software and associated updates as neededoContribute to the creation of the support (maintenance) contract for the new solution•Professional DevelopmentoDevelop personal skills to efficiently and effectively work individually and as a member of the Consulting teamoParticipate in company sponsored job related activities and training to further develop your technical skillsoMentor new Consulting team members as assigned Show less

Writing Python codeImplementing solutions in open source environmentBugfixes for Python, TurboGears frameworkAnalysing and submittng possible solutions to technical problemsFixing various bugs on different applicationsWorking closely with design and business analysis departmentsEnsuring that Careerjunction2 is stableDesign, develop, tests and implement application systems from project specificationsManaging sub projectsConsulting with various department… Show more Writing Python codeImplementing solutions in open source environmentBugfixes for Python, TurboGears frameworkAnalysing and submittng possible solutions to technical problemsFixing various bugs on different applicationsWorking closely with design and business analysis departmentsEnsuring that Careerjunction2 is stableDesign, develop, tests and implement application systems from project specificationsManaging sub projectsConsulting with various department staffWriting Selenium scripts for Automation of QA testsSelenium-RC and Continuous IntegrationContinuous Integration of Selenium Grid with Hudson Show less

Oversee IT functionsManage all user queriesResolve faultsRoutine maintenanceSysPro adminDatabackupsEmail administration & troubleshooting user accountLiasing with third party vendors & account managers

Managing Projects for Computer Lab Roll-outs & upgrading all Network Systems Infrastructure Systems.End user support & Windows Server Support.main areas, namely; Business Communication and Practices, Network Administration, Network Architecture and Standards, Systems Engineering that includes network design with Windows 2003 Active Directory, and implementing, managing and maintaining networks with Windows 2003 Server.

Business Communication and Practices, Network Administration, Network Architecture and Standards, Systems Engineering that includes network design with Windows 2003 Active Directory, and implementing, managing and maintaining networks with Windows 2003 Server

Minimizing Unwanted Sounds.Regulating Volume Levels and Sound quality.Setting up Ambient Sound Microphones.Collaborating with Producers and Performers (Artists and Musicians).Providing Oversight during Live Productions.Meeting Clients' Quality Standards.Maintaining and Repairing Equipment.Digital Music Production.Remix Producer.Recording Engineer and Technical Crew for Live Events.Location Sound or Studio RecordingAudio Post Production for Radio Ads… Show more Minimizing Unwanted Sounds.Regulating Volume Levels and Sound quality.Setting up Ambient Sound Microphones.Collaborating with Producers and Performers (Artists and Musicians).Providing Oversight during Live Productions.Meeting Clients' Quality Standards.Maintaining and Repairing Equipment.Digital Music Production.Remix Producer.Recording Engineer and Technical Crew for Live Events.Location Sound or Studio RecordingAudio Post Production for Radio Ads, TV/Film and AnimationRecording TechnicianEquipment Maintenance ManagementLive sound TechnicianSuccessful Sound ChecksAssisting Mobile DJs, Club DJs and Venue and Equipment Suppliers in a Technical Consulting and Support Expert.Software Production Tool:- Reason- CuBase- ProTools- LMMS- Audacity- Apple OS and Windows OS Show less

• Familiarizing oneself with CMS (Casino Management Software)• FICA (Financial act) training completed for casino staff.• Repairs at component level to PC-boards of various equipment• Bill Validator Serving, repairs, software upgrades & testing• Card Reader servicing, repairs & testing.• RAM clear procedures, Last bills inserted & Last games played.• Slot Machine installations, setting-up new banks & testing on the GRIPS / CMS network.• Machine Data Control (MDC)… Show more • Familiarizing oneself with CMS (Casino Management Software)• FICA (Financial act) training completed for casino staff.• Repairs at component level to PC-boards of various equipment• Bill Validator Serving, repairs, software upgrades & testing• Card Reader servicing, repairs & testing.• RAM clear procedures, Last bills inserted & Last games played.• Slot Machine installations, setting-up new banks & testing on the GRIPS / CMS network.• Machine Data Control (MDC) testing of machines on Query Builder (QB).• Tables equipment daily servicing namely:• Black jack & Poker card shufflers & repairing faulty units.• Chipper-champ (Chip-sorting machine) repairs, maintenance & testing.• Roulette wheel servicing & keeping track of mechanical specifications.• Assisting guest with queries and bill dispute.• Maintaining gaming-board, company policies & procedures to the fullest.• Servicing LCD displays as well as repairs to plasma screens. Show less