Chilumba Mubashi Email and Phone Number
Chilumba Mubashi work email
- Valid
- Valid
Chilumba Mubashi personal email
- Valid
- Valid
- Valid
Chilumba Mubashi phone numbers
Technical Product Manager professional with proven ability to ship software products and experiences to millions of users on Mobile, Desktop, Tablet, and Mixed Reality technologies. Passion to solve business problems with technology.Roles span areas in Browsers (Microsoft Edge), Mobile Engineering (PocketPC/Smartphone/Windows Mobile/Windows Phone), Mobile Personal Information Management Applications (People/Contacts, Calendar, Tasks, Email, SMS/MMS Messaging, Calculator, Photos, Camera), Windows Applications, Hololens Applications, and Data & Insights Engineering.Executed on charter focused on Data Engineering, in team that built data pipelines that analyze telemetry from shipped experiences, including social chatter and explicit user feedback. The infrastructure was then used for KPI generation and monitoring, product health metrics exploration, and user impact assessment. Analyzed data got channeled into product planning, prioritization and implementation– listening to customer; adopting feedback.Former Team Privacy Champion, having owned and drove the Compliance charter for the Universal People Application to be General Data Protection Regulation (GDPR) compliant.Past Software Testing role, in Windows Phone Engineering team, covered test case & scenario definition, internal product APIs testing, tools development, and end to end automation tests & framework authoring. Other experiences include growing junior engineers and interns’ talent, through job mentoring, and management of engineers and vendor teams (includes when geographically distributed).Skills and knowledge areas include:- C#, Java, R, C- Product Management- Program Management- Project Management (includes scheduling/load balancing/tracking)- Conformance management on US Executive Order on Cyber Security (EO 14028)- Mobile Development- Customer Support Systems (Adoption and running Support Engineering team)- Telemetry Instrumentation- Data Driven Development- Data Engineering- Data Analytics and Insights- Analytics Infrastructure, Visualization, Reporting- Business KPI Development- Storytelling with Data- Operations Management- Software Testing (includes International & Scenario Based)- Health Testing (Performance/Memory/Battery/Reliability)- Recruiting; Hiring; Management
Global Seed Initiative
View- Website:
- gsi-farming.org
- Employees:
- 2
-
Global Seed InitiativeKirkland, Wa, Us
-
Member Board Of DirectorsGlobal Seed Initiative Apr 2023 - PresentSt Louis, Missouri, UsGlobal Seed Initiative (GSI) is committed to ensuring sustainable food security by forging strong partnerships with government officials, farming communities, and educational institutions in Central Africa. The organization goal is to enhance the quality of life for individuals by bolstering their access to long-term, healthy food security in their country.
-
Principal Investor And AdvisorZambian Open University Jan 2021 - PresentThe Zambian Open University (ZAOU) was the first private university to operate in Zambia.It has a Mission to be a leading higher education provider using creative and innovative learning methodologies aimed at reaching diverse constituencies for promoting social and economic development. -
Senior Product Manager - Microsoft Edge Engineering Systems And DeploymentMicrosoft Jan 2022 - Mar 2023Redmond, Washington, UsDrove the strategy of securing the Microsoft Edge browser software supply chain; and ensured the security conformance for the build, release, and update pipelines. Security PM:• Drove conformance management on US Executive Order on Cyber Security (EO 14028); getting the Edge browser to be compliant by deadline.• Owned and scored Objective and Key Results (OKRs) for Engineering System security.• Costed and Planned Security vTeam quarterly work items.• Represented Edge Browser services at recurring company wide Cyber Security EO Compliance meetings. Engineering Systems PM:• Represented Edge Team Developer experiences (from internal Engineering teams) to the organization leadership – Customer Voice• Supported charter of improving the tools and processes for engineers on the team – interviewing engineers and scoring scenario paint points.• Led research and competitive analysis looking at the developer workflow, and identifying steps that would contribute to the Edge product quality.• Oversaw pipeline development to monitor and drive Code Coverage -
Senior Technical Program Manager - Microsoft Edge Growth TeamMicrosoft Jul 2018 - Jan 2022Redmond, Washington, Us Technical Product Management:• Drove the consumer Help and Support charter for the new Microsoft Edge• Planned, implemented, and operationalized a Third-Party Zendesk Ticketed Support system that was integrated with existing Microsoft Edge branding; providing a seamless experience as user navigated across systems.• Partnered with multiple Microsoft organizations to adopt and operationalize a modern internal/First-Party Support platform.• Built connections between early adopters (Beta) customers and Edge browser engineering team.• Managed product implementation of the Support Experience on Microsoft Edge Mobile; bringing a coherent Support flow that was similar to Desktop-like form factors. Supportability and Customer Signals leader:• Co-authored strategy to address perception from legacy browser where customers felt their support requests were often ignored.• Managed a team of rockstar Support Agents, assisting users through an Email experience and Community forums.• Led a strong team of agents that consistently maintained a high Customer Satisfaction Score (CSAT) of 3.8+ (out of 4.0), where customers were happy with their Edge Support experience.• Drove action on Edge teams for top reported support issues and feature requests.• Accountable for Edge in the Windows and Devices Groups' Customer Listening & Improvement Program (CLIP).
-
Senior Software Engineer – Windows ApplicationsMicrosoft Jul 2014 - Jul 2018Redmond, Washington, Us Data Compliance – Windows NEXT:• Windows NEXT focused on creating personalized and intelligent experiences for users. Collection of these experiences included Windows First Party applications, and Mixed Reality/ Virtual Reality applications, using futuristic data-driven scenarios with Artificial Intelligence.• Worked on a team that looked at Data holistically - Data Platform, Data science, Machine Learning and Deep learning, Data Compliance, and Incubation.• Created framework for looking at the lifecycle of data, as it was massaged to power Windows NEXT experiences.• Liaised with Microsoft Legal and Corporate Attorneys to make sure organization data was compliant with the various data tenants. People and Social Experiences:• People and Social Experiences across Microsoft Platforms in Operating Systems Group - Concentrating on Windows and Windows Phone - (Windows 10). • Drove instrumentation of product Telemetry and use collected data for the implementation/definition of Key Performance Indications and Key Health Metrics. • Led Engineers performing telemetry measures investigation, and scenario testing, while partnering with different engineering teams for root cause diagnosis of issues signaled by data.• Drove the Software Compliance charter for the Universal People Application to be General Data Protection Regulation (GDPR) compliant. Windows Communications Team:• Ran People Application Release Management creating shipping criteria metrics.• Drove Software Compliance for Windows Applications Communication Apps - Messaging, Skype, People App, Podcast App• Led transition of Xbox Avatars Data team into Windows Communications Team• Engaged with telecom operators to drive acceptance of devices, including Mean Time Between Failure (MTBF) tests.
-
Software Test Engineering – Windows PhoneMicrosoft Aug 2003 - Jul 2014Redmond, Washington, Us Mobile Messaging Applications – Email & SMS:• Messaging experience for Windows Mobile – text messaging, email, integration with Exchange servers, and other transports (IMAP, POP)• Technical leader and mentor that led Testing Team streamlining the new Email Account Setup• Led a team of 7 Development Test Engineers based in China and Pacific Northwest (Redmond) to automate scenarios spanning Windows Phone and Microsoft Exchange experiences (Cross Team implementation)• Planed and Developed strategy for internal API testing for signed, encrypted, and Information Rights Management (IRM) managed email.• Designed and developed internal tool for Telemetry testing [Software Quality Metrics (SQM)] and integrated tooling in Mobile organization automation infrastructure. Mobile Personal Information Management – PIM (Contacts, Tasks, Calendar):[including Calculator and Solitaire Apps]• Validated and tested public Windows Mobile Managed APIs (in Windows Mobile Software Development Kit - SDK)• Owned International Testing and led a virtual team of engineers across the division, which oversaw language testing for different features.• Automated manual cases started from a clean base after new automation framework was introduced.• Maintained legacy application validation and failure investigation. Mobile Pictures & Videos Application:• Implemented manual and automated test strategy for Window Mobile releases.• Built and maintained high quality test automation.• Developed and shipped sample API usage for Imaging Software Development Kit -SDK• Managed vendors performing manual validation test passes.
-
Systems, Operations And Support - Computer Support SpecialistWashington University Olin Library Aug 2001 - Jul 2003Systems, Operations and Support (SOS) Student.• Provided end-user support and on-site infrastructure maintenance across 11 campus locations, troubleshooting and resolving hardware, software, and network issues to ensure service continuity for staff and library patrons.• Installed, configured, and maintained desktops, printers, scanners, and peripherals for staff and patrons across multiple operating systems, including Windows, Linux, and MacOS.• Administered user accounts and network access via Microsoft Active Directory, managing permissions and control mechanisms, while performing network administration tasks such as port installations, connectivity troubleshooting, and infrastructure maintenance.• Conducted regular backup procedures and ensured secure storage of critical data across multiple locations.• Created and utilized Shell and DOS scripts to automate routine tasks, improve system efficiency, and streamline maintenance activities.• Coordinated with hardware vendors for warranty repairs and replacements, while managing the inventory and secure storage of software licenses to ensure compliance with licensing agreements.• Performed machine wipe-outs for decommissioned devices in accordance with university data security protocols and documented hardware/software configurations, installation processes, and troubleshooting guides.• Developed and implemented standard installation procedures for approved software packages across various devices, ensuring consistency and operational efficiency.
Chilumba Mubashi Skills
Chilumba Mubashi Education Details
-
Washington University In St. LouisElectrical Engineering / Computer Science -
Seattle UniversityAnd Related Support Services
-
Warren Wilson CollegePhysics (3-2 Engineering)
-
International School Of LusakaInternational Baccalaureate
-
International School Of LusakaPrimary And Secondary School
Frequently Asked Questions about Chilumba Mubashi
What company does Chilumba Mubashi work for?
Chilumba Mubashi works for Global Seed Initiative
What is Chilumba Mubashi's role at the current company?
Chilumba Mubashi's current role is Senior Software Product Manager.
What is Chilumba Mubashi's email address?
Chilumba Mubashi's email address is ch****@****ail.com
What is Chilumba Mubashi's direct phone number?
Chilumba Mubashi's direct phone number is +142544*****
What schools did Chilumba Mubashi attend?
Chilumba Mubashi attended Washington University In St. Louis, Seattle University, Warren Wilson College, International School Of Lusaka, International School Of Lusaka.
What skills is Chilumba Mubashi known for?
Chilumba Mubashi has skills like Software Development, C#, Software Design, Mobile Applications, Testing, Windows Phone, Test Automation, Software Engineering, Mobile Devices, Integration, Windows Mobile, Agile Methodologies.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial