Chimbiya Rita Peter Email & Phone Number

Victoria Island, Lagos

● Providing technical support for products and assisting customers with training, advise, testing, troubleshooting, and maintenance as needed.● Delivering high-quality customer assistance through an email support platform, assuring top-tier service in order to maintain business development.● Updating the company's databases with new customer information and handle current customer data retrieval accurately and on time.● Resolving client issues and improve service levels by utilising problem-solving skills.● Developing strategic ideas for managing challenges and addressing unpleasant customer experiences while expressing compassion and empathy.● Maintaining knowledge of all aspects of assigned products including features, functions, limitations, etc., through self study and interaction with other subject matter experts within the organisation.

Nigeria

● Developed leads, scheduled appointments, identified customer needs, and marketed appropriate products and services.● Managed and updated large customer databases, identify and communicate with potential customers, and assist in accountsmanagement.● Listened to customer requirements and presenting appropriately to make a sale.● Build new partnerships with clients and extended the existing ones to take the business sales to the next level

Lagos, Nigeria

● Supervised sales functions, promoted products and services, conducted reports, and presented results to managers.● Collaborated with executives to identify new sales opportunities. Conducted market research and weekly/monthly reports.● Achieved 100% success in meeting all sales goals. Increased customer base by 50% following rigorous sales activities.● Developed and implemented new policies which led to a significant increase in customer satisfaction with provided services.● Built and maintained relationships with clients and business partners and worked on the implementation of customer retention campaigns.

● Supervised sales functions, promoted products and services, conducted reports, and presented results to managers.● Collaborated with executives to identify new sales opportunities. Conducted market research and weekly/monthly reports.● Achieved 100% success in meeting all sales goals. Increased customer base by 50% following rigorous sales activities.● Developed and implemented new policies which led to a significant increase in customer satisfaction with provided services.● Built and maintained relationships with clients and business partners and worked on the implementation of customer retention campaigns.

Epe, Lagos, Nigeria

● Networking assistant and updating students database.● Registered students, updated database, attended to phone calls and mails and networking of computer systems.● Answered the phone, responded to emails, handled mail, and executed other administrative tasks as assigned by supervisor.● Assisted Staff with manpower reports, researched regulations, policies and coordinated with appropriate agencies as necessary for policy and guidance

Epe, Lagos, Nigeria

Computer networking assistant and updating of student database

Master Of Computer Applications - Mca, Big Data Analytics

Bachelor Of Applied Science - Basc, Information Technology