Hi, I'm Chinaza Philip-Leton, a Salesforce Certified Associate and a dedicated Pharmacist with over eight years of experience in pharmacy management, patient care, and e-commerce strategy. I’ve successfully optimized operations, increased customer satisfaction, and ensured regulatory compliance in both community and online pharmacy settings. At H-Medix Pharmacy, I reduced inventory costs by 15%, increased online sales by 30% through targeted digital marketing, improved productivity by 20%, and developed medication safety protocols that reduced errors by 30%.I’m currently transitioning into Salesforce administration to combine my passion for customer service with my strong analytical and compliance skills. My background in managing intricate prescription schedules, prioritizing patient safety, and collaborating with interdisciplinary teams has honed my problem-solving abilities and attention to detail—skills that are critical in Salesforce.I aim to leverage my expertise in healthcare and operations to help businesses optimize customer relationships and enhance operational efficiency through cloud technology. I’m seeking an internship role as a Salesforce Associate where I can optimize CRM systems and improve customer satisfaction.I’m excited to bring my experience in quality assurance, digital marketing, and healthcare compliance to your team. Let’s connect to discuss how I can contribute to your organization’s success!
Asokoro District Hospital
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Pediatric PharmacistAsokoro District HospitalNigeria
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Superintendent PharmacistH-Medix Pharmacy Aminu Kano Crescent, Wuse Ii Abuja Apr 2017 - Apr 2021Abuja, Federal Capital Territory, Nigeria• Boosted pharmacy profitability by reducing medication inventory holding costs by 20%through strategic stock-level management and expiration tracking, resulting in significantcost savings.• Achieved 95% compliance with regulatory requirements by leading and overseeingthorough quality assurance processes, ensuring pharmacy operations met industrystandards and avoided penalties.• Resolved 95% of erroneous billing issues, leading to improved patient satisfaction andincreased revenue for the pharmacy.
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Online Pharmacy ManagerH-Medix Pharmacy Abuja Aug 2018 - Jan 2021Fct Abuja, Nigeria• Managed the online operations, and ensured compliance with industry regulations, leading toa 30% decrease in customer complaints and a 25% improvement in customer satisfaction scores.• Increased online sales by 30% through targeted digital marketing campaigns, resulting in a significant revenue boost for the company.• Led a website redesign resulting in a 30% increase in online prescription orders, improvingcustomer access and convenience.
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Locum PharmacistH Medix Pharmacy Ademola Adetokunbo Crescent Wuse Ii Abuja Feb 2015 - Aug 2017Abuja, Federal Capital Territory, Nigeria• Improved prescription interpretation accuracy by 20%, resulting in reduced dispensingerrors and increased patient safety.• Managed a 30% increase in prescription volume during peak times by efficientlyprioritizing tasks and optimizing workflow, ensuring timely service and customersatisfaction.• Educated 1000+ patients on drug interactions, leading to improved medicationadherence and reduced adverse effects.
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CorperGwarimpa General Hospital Lifecamp, Abuja. Apr 2015 - Apr 2016Abuja, Federal Capital Territory, Nigeria• Identified medication non-compliance by 25% through evaluating patient histories, and addressed concerns such as excessive usage or doctor shopping.• Led medication reconciliation for 100+ patients, resulting in enhanced patient safety and reduced adverse drug events.• Ensured 100% compliance with safety standards and insurance requirements, safeguarding patient well-being and minimizing liability risks.
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Assisstant PharmacistPeez Pharmacy Nov 2013 - Nov 2014Aroma, Awka• Safeguarded patient well-being and lowered adverse drug events by managing medication reconciliation for 100+ patients.• Enhanced patient safety and minimize adverse drug events by overseeing medication reconciliation for 100+ patients
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InternAnambra State University Teaching Hospital Jun 2013 - Jun 2014Amaku Awka• Assisted in reducing medication dispensing errors by 20% through diligent verification processes, enhancing pharmacy efficiency and patient safety.• Developed and implemented a medication safety protocol, leading to a 30% reduction in medication errors and ensuring patient safety.• Collaborated with the healthcare team to conduct medication reconciliation for 100+ patients, resulting in improved patient care and reduced adverse drug events.
Chinaza Philip-Leton Education Details
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African Leadership GroupAlx Ai Career Essentials -
Pharmacy, Pharmaceutical Sciences, And Administration -
Holy Child Convent Amichi, Anambra State.West African Senior Secondary Examination Certificate (Wassec)
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Progressive Nursery And Primary School Ezinifite, Anambra StateFirst School Leaving Certificate
Frequently Asked Questions about Chinaza Philip-Leton
What company does Chinaza Philip-Leton work for?
Chinaza Philip-Leton works for Asokoro District Hospital
What is Chinaza Philip-Leton's role at the current company?
Chinaza Philip-Leton's current role is Pediatric Pharmacist.
What schools did Chinaza Philip-Leton attend?
Chinaza Philip-Leton attended African Leadership Group, Igbinedion University, Okada, Holy Child Convent Amichi, Anambra State., Progressive Nursery And Primary School Ezinifite, Anambra State.
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