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Experienced Engineering Manager with a demonstrated history of success in leading multidisciplinary teams to drive operational excellence. With over 6 years at Pegatron, I excel in overseeing engineering operations, addressing client needs, and collaborating with cross-functional teams for effective solutions. Skilled in project management, NPI execution, and continuous improvement, I have a proven track record of developing and implementing strategies to meet and exceed KPIs. My expertise extends to leading ME department operations, including SOP development, fixture design, and technician training. I am committed to driving innovation and efficiency in consumer electronics manufacturing, and I thrive in dynamic, fast-paced environments.
Pegatron
View- Website:
- pegatroncorp.com
- Employees:
- 5211
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Engineering ManagerPegatron Feb 2023 - PresentElk Grove, California, United States- Oversee engineering teams' operation supporting the production of reverse logistics of consumer electronics- Take actions and special requests from our client to solve site-level engineering/operational issues- Cooperate with PM team and Pegatron HQ to escalate operation issues to repair centers worldwide and assign engineering change orders (ECO) to responsible function teams for execution- Report weekly and monthly engineering KPIs, project updates, UPPH to communicate with upper management- Work with client's Senior Manufacturing Design Engineer to develop and draft the first version of repair disassembly and assembly SOPs for client's first generation VR headset- Proposed design changes to repair fixtures for client's first generation VR headset in its DVT stage- Act as NPI supporting team lead to execute and monitor new projects at a newly-built super RC (Repair Center), servicing multiple client's consumer electronic products
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Me Department - Section Manager / Mechanical EngineerPegatron May 2021 - Feb 2023Elk Grove, California, United States- Led 3 teams, 7 engineers, 2 technicians and coordinated ME department operations to support engineering teams and production team to achieve quality and yield targets set by the Apple - Oversaw the creation and modification of factory-level disassembly and assembly SOPs for iPhone and iPad mail-in repair- Developed technician training plan, deployed newly-designed fixtures to achieve successful NPI builds, including iPhone 13 series, SE3, 14 series, refurbished products- Supervised fixture design, prototyping, and additive manufacturing operation to ensure more reliable fixtures to be deployed on production line in time to simplify the process and reduce station cycle time- Cooperated with Apple Manufacturing Design Engineering team to standardize refurbished products' production process (Disassembly + Assembly) as the first site in the US to run this business- Reviewed root cause and corrective actions developed by engineers and verified their reliability- Rebuilt ME department during pandemic workforce shortage and company business reconstruction
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Failure Analysis EngineerPegatron Mar 2019 - Apr 2021Elk Grove, Ca- Assessed the top failure modes of the repair processes across all generations iPhone serviced by Pegatron in the US and provided root cause analysis and closed-loop corrective actions to each responsible engineering team for execution- Worked closely with Quality team to monitor Production team's performance, ensuring corrective actions were implemented into production SOP- Conducted several DOEs based on 5Ms methodology to identify the most critical factors of the problem and discussed with engineering teams to figure out the most effective solutions to improve First Pass Yield for refurbished iPhone 12 series production line- Generated and presented failure analysis reports to Pegatron management and Apple on-site TPM/OPM during New Product Introduction and for legacy models- Advised and provided guidance to FA team members to accomplish detailed data breakdown and analysis per management's decision- Established a team during Covid-19 pandemic to reduce the impact of operator absenteeism and maintain production first pass yield above 75% by bringing preventive measures to early stage of assembly process
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Mechanical Engineer / Process Optimization EngineerPegatron Apr 2018 - Feb 2019Elk Grove, California, United States- Was in charge of jigs and fixtures maintenance (Automatic Display Removal Fixture, Display Heat-Press Fixture, etc. ) for iPhone 7 and iPhone 8 mail-in repair line, reducing production downtime from over an hour to less than 30 minutes- Utilized pFMEA to evaluate risk stations causing product failure from malfunctioned fixtures and incorrect operation procedures- Created Fixture Preventive Maintenance Plan and worked with CapEx team to secure safety stock of high-risk spare parts due to long manufacture and shipping lead time from China- Updated standard operation procedures and certified repair technicians for iPhone 7 disassembly and assembly processes to increase successful repair rate and reduce unit reflow rate- Traveled to Pegatron Shanghai to learn and document repair process (Disassembly & Assembly) of iPhone XS Max, as well as to validate the functionality of the new auto Display Removal Fixture before shipping them to the US- Played a key role bringing up and debugging the repair process/repair line of iPhone XS Max in the US, ensuring successful knowledge transfer during NPI (New Product Introduction)- Cooperated with Failure Analysis team to identify the failure mode of an unsuccessful repair process, put together several failure simulations and corrective actions to inform and rectify Production team's errors
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Automation TechnicianNike Jul 2015 - Dec 2015Taichung City, Taiwan- Executed project trial runs with Nike employees and suppliers for determining the optimum parameters derived from multi-factor designed experiments- Tested and validated prototype processes to be implemented into mass production- Created the SOP of machine validation, which was sent to Product Creation Center in Taiwan and Korea to promote quality through simplicity and consistency- Performed material control tests to ensure the quality consistency and to determine if the samples made by pilot manufacturing process pass Nike’s quality standard
Robin Hou Skills
Robin Hou Education Details
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Gpa: 3.6/4.0 -
Chemical Engineering
Frequently Asked Questions about Robin Hou
What company does Robin Hou work for?
Robin Hou works for Pegatron
What is Robin Hou's role at the current company?
Robin Hou's current role is Engineering Manager at Pegatron | Reverse Logistics.
What is Robin Hou's email address?
Robin Hou's email address is ro****@****ich.edu
What is Robin Hou's direct phone number?
Robin Hou's direct phone number is +173488*****
What schools did Robin Hou attend?
Robin Hou attended University Of Michigan, National Taiwan University.
What are some of Robin Hou's interests?
Robin Hou has interest in Listening To Music, Pencil Sketching, Travel Photography, Movie Watching, Internet Surfing.
What skills is Robin Hou known for?
Robin Hou has skills like Aspen Plus, Chemical Engineering, Keynote, Microsoft Word, Microsoft Office, Sketching, Sound Mixing, Sound Reinforcement, Mac Os, Violin, Swimming, Life Support.
Who are Robin Hou's colleagues?
Robin Hou's colleagues are 林巧翌, 柴小军, Ikhwanul Ihsan, 丁华轮, Victor Yen, Ashraf Ali, Kelly L..
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Binglun (Robin) Hou, CFA
Boston, Ma2santanderbank.com, fidelity.com
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