Chinemerem Johnson Email & Phone Number

Kigali City, Rwanda

As a Strategic Consultant, I am spearheading Kepler University's Dynamic Expansion and Global Engagement in Nigeria's Education Market.I am orchestrating a network that promotes Kepler University's unique offerings and fosters collaborative partnerships to strategically position Kepler University as a recognized player within Nigeria's vibrant educational space through proactive relationship-building with local stakeholders, such as educational institutions, agencies, parents, and community leaders.

Nigeria

I am responsible for planning, directing, and coordinating the budget and activities of the WRA; Bootcamp, Mentorship, and Employer partnership programs in Nigeria. As the Nigerian lead, I play diverse roles including Supervising Social Media Management, Human Resources, and continuous business success, operation, administration, logistics Coordination and evaluation.

Abuja

• Survey report analysis and data entry • Plan, organize, direct, control and coordinate the overall administration for KS-G• Double as Virtual Executive Assistant to the MD

Nigeria

• Developed a business development strategy for the Nigerian market to exploit immediate opportunities.• Building and maintaining successful client relationships with educational institutions and corporations• Serve as the main point of contact for new business initiatives, working in close coordination with existing project leads acrossthe region and internationally.• Delivering product presentations to key stakeholders of businesses and educational institutions• Leveraging existing client relationships to understand new needs and challenges and cross-sell / up-sell Tantalum’s products• Identifying the potential client’s needs, identifying solutions, building proposals, and presenting them at various decision-makinglevels• Negotiating the terms and conditions of business proposals with relevant stakeholders to achieve closure.

Abuja

• Managed and maintained office operations, efficiency, and procedures, reviewing and approving supply requisition, assigning and monitoring clerical functions.• Doubled as HR to; identify recruitment needs, active involvement in advertisement, job description definition, and selection process.• Managed the financial, sales, human resources, and marketing departments of the Agency.• Redesigned and implemented company policies, establishing standards, measuring results against standards, and making necessary adjustments. • Provided instructional leadership and set goals/targets for unit heads.• Collaborated with the director to develop and implement the company's business and strategic plan to ensure a strong brand presence. • Review administrative policies• Lead the sales and marketing activities of the Agency, presenting sales, revenues, and expense reports and forecasts to the management team.• Customer relationship and account management • Provided guidance to subordinate staff and the sales team to identify emerging markets, sales/business opportunities and convert them into sales, while evaluating their performances.• Reviewed and analysed special reports to keep the management informed of identified trends.

Fct Abuja

• Directed and coordinated the operational planning and activities of the academy to a full-blown set-up within 6 months.• Identified recruitment needs, advertised, selected, and hired all the Academy personnel.• Managed the financial, sales, human resources, and marketing departments of the Academy.• Provided instructional leadership and set goals/targets for divisional heads of the Academy• Developed and implement the company's business and strategic plan.• Review administrative policy, develop, and implement budgets.• Provided guidance to subordinate staff and evaluate performances• Prepared activity/ financial reports• Collaborated with colleagues to implement policies and develop improvements• Advertisement and Social Media Page creation, sensitization, and management• Operations Management• Successful introduction and management of other revenue income channels.

Lagos, Nigeria

• Successfully dispensing the duties of the recently resigned Head of the Sales and Marketing Department.• Effectively coordinating the activities of the sales and marketing team of about fifteen staff, while ensuring the work of individual sub-units is proceeding on target in line with budget, performance, diversity and compliance.• Compilation and presentation of yearly budgets and monthly performance reviews.• Sales, management and maintenance of the advert sites within the MMA2 Terminal. • Defining the placement pricing, advertisement media and sites preferences accordingly• Managing the staff and activities of the MMA2 advert concessionaire agency hired to handle the advertising businesses within the terminal. • Typically responsible for obtaining client approval on projects and communicating client feedback to the creative and facility management team.• Ensuring that the clients’ needs are being met and that any concerns are addressed by staying in close communication with the clients, answering questions, explaining procedures and strategies and providing status updates.• Consulting with clients to determine how to improve sales• Negotiating contracts and coordinating advert placements• Approving the advertising materials• Implementing advertising campaigns and supervising various advertising-related/support departments• Working to increase the organization’s revenue by recommending new promotional initiatives or value added services, cost reduction projects with internal resources to achieve results.• Required to meet important project deadlines.

Lagos, Nigeria

• Managing the operations and logistics of the airport usage as pertaining to the clients.• Managing a team of Customer Service officers.• Planning and carrying out direct marketing activities to meet up monthly target.• Following up on new leads and referrals resulting from field activities• Contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans.• Ensuring effective running of the VIP and Executive lounge.• Upgrading the quality of consumables at the lounge through customer feedbacks.• Accurate flight information disseminations and frunishing the public with the needed information on enquiries.• Ensuring customer satisfaction for airlines, their passengers and related travel service providers at MMA2.• Reviewing processes and procedures for announcement and information management.• Maximizing customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques.• Responding to and following up on sales enquiries by telephone or personal visits.• Presenting and selling prestige products to current and potential clients.• Developing, communicating and implementing customer experience and resoltion tracking system.• Coordinating information dissemination at the various points of customer interface.• Sales of Bi-Courtney products and services.• Developing appropriate business strategies• Preparing daily/weekly lounge revenue report.• Delivering revenue budget.• Other activities as assigned by the management.

Convitech Nig. Ltd Is A Construction Support Firm Based In Lagos

• Developing strategic business plans/goals.• Partnering with the management, to identify and clarify business development needs and objectives.• Monitoring and interpreting all trends that occur within the industry. • Determining customer service requirements by maintaining contact with customers; visiting operational environments.• Seeking out partnership opportunities with external vendors and organizations.• Helping to develop a customer service policy for the organization.• Managing a team of customer services staff.• Handling face-to-face enquiries from customers.

Abdc Is A Full Advertising Firm And Content Provider For Brands And Companies

• Providing comprehensive media/administrative services.• Principal advisor in developing and implementing administrative management policies, • Working with management on planning organizational procedures, such as personnel, budget, and records control.• Coordinates daily activities for the office.• Responsible for the procurement of supplies; maintenance of inventory record• Serves as a lead worker on special projects

• Manages of the MD’s diary, workflow and appointments• Type and dispatch all the MD’s correspondence• Handles all phone calls, and mails addressed to the MD• Co-ordinate MD’s travel and arrange local transportation where necessary• Manage MD’s Official expenditures and provide reconciliation to this effect• Provides excellent customer services.• Other duties as requested by the MD

Beyond 360 Is An Entertainment , Event Management And Marketing Communications

• Provides welcome ambience for all clients• Provides administration support• Handles high volume in and out bound phone calls• Build a data base of all clients and agency staff and their contacts• Manage Office impress and provide reconciliation to this effect• Provides excellent customer services.• Reports directly to the MD

Dvhl Is A Major Prepaid Calling Card And Phone Distributor In Benin

• Reviews, analyzes and presents financial data of the company.• Prepares financial statements, reports of operations, expenditure reports, statistical data, and other information concerning financial requirements; assists in gathering and reviewing data for preparation of budget work programs.• Maintains various ledgers, journals, registers and other fiscal records; classifies expenditures and posts to various accounts as required.• Reviews and processes expense vouchers, invoices, and other fiscal documents for payment; reconciles various financial reports and other data concerning fiscal operations.• Bulky sales of phones and recharge cards.• Demonstrated leadership and team skills• Creativity• Persuasiveness and tenacity to sell ideas• High level of initiative and assertiveness• Strategic thinking skills• Business management

Education record

Bachelor'S Degree, Accounting