Ching An (Ann) Chung Email & Phone Number

台灣 臺北市

Taiwan

• Demonstrated rapid learning capabilities and excelled in self-guided education by completing personal project BetaBuddies in a 5-week sprint and STYLiSH in 4 weeks.• Collaborated efficiently with Front-End and iOS engineering teams to develop new features in STYLiSH.• Hosted topic discussion on GraphQL, Elasticsearch, and database concepts, such as ACID and CAP.• Proactively asked questions to ensure clarity and understanding to resolve challenging problems and consistently delivered assignments punctually, maintaining a high standard of quality in all completed work.

Taiwan

• Used R, SQL, Spotfire, and SAP Business object to develop reports for analysis, such as inventory control, demand and supply balance, warehouse, and E-commerce risk assessment, that drive process improvement and identify key issues.• Internal Audit Data Analysis - Led a sub-team responsible for data analysis, established a data analysis process, and created a comprehensive data training guide. - Presented findings at the annual meeting in Dallas, USA, successfully addressing 6 significant risks in warehouse and e-commerce operations through data-driven analysis.• Demand and Supply Planning- Developed demand analysis dashboards to capture demand fluctuation weekly enabling proactive decision-making.- Improved on-time delivery rate from 85% to 90% by working closely with the manufacturing team and marketing team to address capacity bottlenecks and demand ramp.• Inventory Optimization- Developed inventory and demand analysis dashboard to capture inventory fluctuation and demand trends.- Optimized inventory efficiency by increasing Inventory turnover rate from 6 to 8.

Taiwan

• Developed supply chain strategies by conducting data analysis using R, SQL, and Excel, and increased efficiency by supporting report automation projects and created dashboards to gain business insights.• Enhanced material preparation strategy by identifying key customers and models that contributed to 80% of company revenue, enabling focused resource allocation.

Taiwan

- Used SQL, R, and Tableau to generate important customer insights and improve the marketing segmentation strategy; developed experiments to identify the highest profit target audience.

Buffalo/Niagara, New York Area

-Conducted Exploratory Data Analysis on yield patterns and trends, and applied Predictive Analysis to improve the accuracy of predicted yield with a dataset containing manufacturing processes for 270,000 production records.

Rochester, New York Area

- Developed a product strategy to improve customer experience and drive user engagement for a healthcare startup; conducted customer interviews and A/B testing to increase user referral numbers.

Taiwan

- Analyzed customer touchpoints in the direct-to-customer analysis program (Mercedes- Benz, Pampers) to upgrade customer experience by identifying best timelines for high-value customers. - Improved efficiency and client satisfaction by developing enhanced monthly competitive reports (Cathy Bank, Illuma) that drew on social media data.- Conducted marketing research for strategy teams and collaborated with design teams to prepare client proposals.

Taiwan

- Developed omnichannel to provide up-to-the-minute communication channels between customers and BonnyLive to enhance marketing message consistency between platforms and increase customer interest in products.- Collected quantitative and qualitative data from web-crawling and KOL and analyzed data using Google Analytics and R to develop business models that increased market share by 50% by offering long term warranties and building brand confidence and recognition.

Taipei City, Taiwan

- Launched a government-funded research program implementing regression analysis to analyze brand prominence- Developed experience in data collection, qualitative and quantitative data analysis, and provided practical solutions with data visualization

Taiwan

- Analyzed digital reports using Google Analytics to track consumer traffic and improved digital marketing strategies.- Organized the Bayer Facebook fan page promotion campaign and increased followers by 2,000 in two months.- Developed Bayer's Future Farming CSR project (Project Management & O2O Marketing Plan) and led an 11-person internship team that designed an online game to promote corporate social responsibility.

Taipei City, Taiwan

• Won 5 times monthly best sales awards as a promoter by analyzing data collected first-hand from customers

Beijing City, China

- Conducted marketing research targeting potential customers to support proposals for Audi's 2018 marketing plan.

Master'S Degree, Business Analytics

- Studied Programming Languages (R, Python, SQL ) and Data Visualization Tools (Tableau) - Conducted Projects that require analytical.

Bachelor'S Degree, Business Administration And Management, General, Junior

- Studied Marketing, Strategy, and Finance - Promoter for Coca-Cola, Kanga Games - Leader of the secretary section of Taipei Club - Best.

Global Program, Business

-Studied business, human resource, and architecture