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Ching Yuen Email & Phone Number
Implementation Partner
at
DoorDash
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Implementation Partner
Location
Melbourne, Victoria, Australia
Company size
Who is Ching Yuen? Overview
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Quick answer
Ching Yuen is listed as Implementation Partner at DoorDash, a with 70705 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Ching Yuen.
Ching Yuen previously worked as Senior Onboarding Manager APAC at Sevenrooms and Onboarding Manager APAC at Sevenrooms. Ching Yuen holds Cyber Security from Victoria University.
Company email context
Email format at DoorDash
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DoorDash
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Profile bio
About Ching Yuen
Ching Yuen is a Implementation Partner at DoorDash.
Current workplace
Ching Yuen's current company
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Doordash
12 roles
Ching Yuen work experience
A career timeline built from the work history available for this profile.
Senior Onboarding Manager Apac
Current
Sep 2024 - Present
Onboarding Manager Apac
CurrentFocus on client onboarding and implementation planning to ensure a smooth transition to launch in SevenRooms. Provide after launch support and post live check-in during stabilisation period. Work with a range of clients from small-medium business to hotel property, key accounts onboarding within Australia and APAC regions.
Jul 2023 - Present
Customer Success Manager
Onboard new clients to start using SevenRooms. Responsible for maintaining relationship within my book of business to ensure clients is aware of the latest feature release and optimising the use of the system. Connected with clients through monthly check-ins and quarterly executive business review to ensure relationship growth, understand their business need, challenges and goals and recognition of ROI to reduce churn.Work closely with Sales, Product, and Support teams to ensure a seamless customer experience and address any issues. Act as the voice of the clients, providing insights and feedback to internal teams to drive continuous product and service improvements.
Jun 2021 - Jun 2023
Restaurant Reservations Manager
As the head of Restaurant Reservation for the Crown Resorts, I worked closely with F&B for strategy and optimisation as well as the centralised call center Guest Service with over 80 staff members to ensure a seamless experience for customers for restaurant reservations. I helped set up and open restaurants and bars in Crown Sydney. Rolled out a new table management platform across all Crown Resorts. Managed Covid safe restrictions, closing and reopening of restaurants. Management and administration of internal and online reservation systems for 40 restaurants and bar venues in Melbourne, Perth and Sydney. Continuous review to maintain a consistent, 5-star customer service.
Nov 2019 - Jun 2021
Credit Assistant, Hotel Finance (Secondment)
Reconcile and allocate payments received in hotel and events & conference. Validate and process travel agents commission.
Jan 2019 - Oct 2019
Guest Services Higher Duties
Provide 5 star experience to customer over the phone; handle escalations and complaints; ensure a smooth operation in the centralised call centre.Awards: Service Leader Award, Employee of the year and Guest Services Guru.
Oct 2015 - Dec 2018
Call Center Representative
Nov 2014 - Jul 2015
Customer Relations Officer
Hsbc Life Insurance Company Limited
Sep 2011 - Jun 2013
Accounts Assistant
Jun 2010 - Apr 2011
Nov 2009 - Jun 2010
Accounts And Payroll Administrator
Jul 2007 - Sep 2009
Team & coworkers
Colleagues at DoorDash
Other employees you can reach at doordash.com. View company contacts for 70705 employees →
DS
Damion Simon
Colleague at DoordashBronx, New York, United States
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LL
Lincoln Lam
Colleague at DoordashSan Francisco, California, United States
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NM
Noah Maddux
Colleague at DoordashBurlington, Kentucky, United States
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MG
Montana Griffin
Colleague at DoordashChicago Heights, Illinois, United States
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BU
Briana Urbina-Ochoa
Colleague at DoordashGreater Phoenix Area, United States
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CM
Camden Marshall
Colleague at DoordashBloomington, Indiana, United States
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TS
Terricka Springer
Colleague at DoordashSpringfield, Ohio, United States
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AB
Aditi Bamba
Colleague at DoordashLos Angeles Metropolitan Area, United States
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CA
Channing Andrews
Colleague at DoordashDenver, Colorado, United States
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KM
Kadence Marie Bowyer
Colleague at DoordashBallwin, Missouri, United States
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Damion Simon
Colleague at DoordashBronx, New York, United States
View →
LL
Lincoln Lam
Colleague at DoordashSan Francisco, California, United States
View →
NM
Noah Maddux
Colleague at DoordashBurlington, Kentucky, United States
View →
MG
Montana Griffin
Colleague at DoordashChicago Heights, Illinois, United States
View →
BU
Briana Urbina-Ochoa
Colleague at DoordashGreater Phoenix Area, United States
View →
CM
Camden Marshall
Colleague at DoordashBloomington, Indiana, United States
View →
TS
Terricka Springer
Colleague at DoordashSpringfield, Ohio, United States
View →
AB
Aditi Bamba
Colleague at DoordashLos Angeles Metropolitan Area, United States
View →
CA
Channing Andrews
Colleague at DoordashDenver, Colorado, United States
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KM
Kadence Marie Bowyer
Colleague at DoordashBallwin, Missouri, United States
View →
3 education records
Ching Yuen education
Cyber Security
Higher National Diploma, English For Business Communications
Hetac Level 6,, Certificate In Payroll Techniques
The Irish Payroll Association (Ipass)
FAQ
Frequently asked questions about Ching Yuen
Quick answers generated from the profile data available on this page.
What company does Ching Yuen work for?
Ching Yuen works for DoorDash.
What is Ching Yuen's role at DoorDash?
Ching Yuen is listed as Implementation Partner at DoorDash.
Where is Ching Yuen based?
Ching Yuen is based in Melbourne, Victoria, Australia while working with DoorDash.
What companies has Ching Yuen worked for?
Ching Yuen has worked for Doordash, Sevenrooms, Crown Resorts, Village Roadshow, and Hsbc Life Insurance Company Limited.
Who are Ching Yuen's colleagues at DoorDash?
Ching Yuen's colleagues at DoorDash include Damion Simon, Lincoln Lam, Noah Maddux, Montana Griffin, and Briana Urbina-Ochoa.
How can I contact Ching Yuen?
You can use AeroLeads to view verified contact signals for Ching Yuen at DoorDash, including work email, phone, and LinkedIn data when available.
What schools did Ching Yuen attend?
Ching Yuen holds Cyber Security from Victoria University.
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