A seasoned and innovative IT Management Professional with Entrepreneurial attitude and having 20 years of rich and insightful experience, with successful track record of all-round responsibilities of ERP/Business Solution Deployment, concurrent Project Execution, Support Services (Infrastructure/Helpdesk), IT Operation Management and Team Development/Management along with defines IT Strategies/Policies/Process to enforce same in day-to-day operationsCore Skills IT Operation ManagementDefine Strategy/Policies/ProcessDR/BCP initiative plan/implement Project delivery Management Support Services DeliveryERP (SAP) Implementation (BW) Manage Information Security Development Life CycleTeam & People Management  Special Mention includes Extensive experience of multiple responsibilities like IT day-to-day Operation Management, SAP ERP (BW) deployment/configuration/support, Infrastructure (Computing/Networking) & Helpdesk Operation/Support, SDLC Management and System Services (Mail)/Security/DR/BCP planning & implementation Similarly expertise in Business Analytic skills & application along with strong understanding of business processes, IT infrastructure and systems integration/interfaces Team Leader: A passionate entrepreneur deft at tasking, delegation, monitoring, feedback, skill upgrade, conflict resolution, client coordination and resource mentoring Team Player: Pragmatic individual having Fast Learning curve with analytical, problem solving, planning, communication, interpersonal skills & ability to adapt new Technologies & Changes due to business dynamics