Chinmay Bhide Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Mumbai, Maharashtra, India

• Accountable for customer success in software operations for SaaS Source to Pay(S2P) software suite as well as AI suite for customers in APAC region• Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.• Identify and propose sales and renewal opportunities and communicated value proposition to churn results for enterprise customers. Achieved 100% renewal for 15 clients and $140K of Upsell in first year.• Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.• Managed and coached 4-person team, 2 of which, received performance awards • Awarded as High Impact contributor for FY21-22

Mumbai Area, India

• Worked With Global clients in North America and Europe and exceeded customer requirements with accurate and deliverable solutions.• USA based Pharmaceutical Client - Post Merger procurement Synergy. Budget savings of >$500K in first three months.• Worked with Spend Auto - Classification AI team to improve the accuracy of the AI output by arranging a feedback loop process with clients• Determined areas for improvement and implemented processes to alleviate problems such as Risk Triage tool development• Annual category planning, Opportunity assessment, Vendor landscaping, Vendor evaluation, formulating and executing RFP/RFQ, RFI, commercial and contractual negotiation• Analyzed problematic areas to provide recommendations and solutions.

Mumbai

• Worked With Global clients in North America and Europe and exceeded customer requirements with accurate and deliverable solutions.• UK based BFSI client - Category Management and strategic sourcing. ~ $2 Mn GBP in procurement savings• Determined areas for improvement and implemented processes to alleviate problems such as Risk Triage tool development• Annual category planning, Opportunity assessment, Vendor landscaping, Vendor evaluation, formulating and executing RFP/RFQ, RFI, commercial and contractual negotiation• Analyzed problematic areas to provide recommendations and solutions.

Mumbai Area, India

Process Gap Analysis and Process Improvement - Channel placement Process

Nasik Area, India

• Product development and Engineering for medium voltage (6.6kV) industrial drive• Cost savings through localization and process improvement• Reduction in Engineering Defects Per unit from 4 to 0.5 in 3 months• Reduction in process time of engineering process from 10 MD to 6MD by value stream mapping

Nasik Area, India

• Production Planning – Project Manufacturing. Manage in-house vs. Outsourced manufacturing

Master Of Business Administration - Mba, Operations Management

Activities and Societies: Member of Alumni Commitee

Bachelor Of Technology (Btech), Electronics Engineering, Cpi = 8.21/10

Activities and Societies: -Worked as coordinator for a annual technical symposium arranged by college -Part of a self help group.