My research interests include social and organizational informatics, digital government, information management and policy, technological innovation, public management, social science research methods, and applied statistics. I am particularly interested in how public organizations employ Information and Communication Technology (ICT) to alter organizational processes and structures and how the use of ICT ultimately impacts institutional governance mechanisms. My research has appeared or is… Show more My research interests include social and organizational informatics, digital government, information management and policy, technological innovation, public management, social science research methods, and applied statistics. I am particularly interested in how public organizations employ Information and Communication Technology (ICT) to alter organizational processes and structures and how the use of ICT ultimately impacts institutional governance mechanisms. My research has appeared or is forthcoming in a number of research journals and books. Show less