Chinni Krishnan C K Email & Phone Number

A Management Graduate with over 25 years of experience in managing high-value projects involving conceptualisation, setting up and strategic management of Contact Centres. An Out-of-the-Box Thinker with a proven track record of increasing revenues, streamlining workflow, evolving effective operational procedures and creating a team work environment to enhance productivity innovatively for start-ups. Rich experience in developing and implementing service standards and agreements with a profit perspective. Endowed with excellent relationship management and communication abilities coupled with proven skills in mentoring and motivating associates towards excellent service deliverySpecialties: Profit Centre Operation, New Set-ups, Quality-ISO,TQM,Six Sigma, Strategic Planning, Systems Implementation, Process Improvement, Resource Planning, Business Development, Project Management, HRD/HRM, Client Relationship Management and Supply Chain Management