Customer Support Lead
Current1. Develop and implement maintenance plans for all company products.2. Coordinate and schedule repair activities for faulty equipment, ensuring minimal repair time.3. Respond to customer inquiries and resolve issues.4. Assist in preparing the quotation.5. Allocate resources efficiently, including manpower, materials, and tools, to execute repairand maintenance tasks efficiently and within budget constraints.6. Work with development team to identify and fix bugs.7. Stay up to date on industry trends and best practice8. Provide technical documentation to customers.9. Assist with repairs and replacements.10. Act as a point of contact between customer and company.