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Chinni Vinod Burra Email & Phone Number

Customer Support Lead at Tonbo Imaging
Location: Bengaluru, Karnataka, India 4 work roles 5 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Support Lead
Location
Bengaluru, Karnataka, India
Company size

Who is Chinni Vinod Burra? Overview

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Quick answer

Chinni Vinod Burra is listed as Customer Support Lead at Tonbo Imaging, a with 112 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Chinni Vinod Burra.

Chinni Vinod Burra previously worked as Support Engineer at Lucid Imaging Pvt Ltd and Service Engineer at Newtronic Lifecare Equipment Pvt Ltd. Chinni Vinod Burra holds Master Of Business Administration - Mba, Business Administration And Management, General, A from Liverpool John Moores University.

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Email format at Tonbo Imaging

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Tonbo Imaging

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Profile bio

About Chinni Vinod Burra

- Customer Support Lead with 7+ years of Experience.- Point of contact between company and customers.- Automated RMA process and minimalised overall repair cycle time by 20% and improved overall customer satisfaction.- Collaborating with cross-functional teams (engineering, design, marketing, support) to ensure product improvement and to reduce equipment down time.- My expertise spans in customer experience and into production, operations, service & customer relation in pharma, vision inspection and in security and armed industries.-I have completed a Master of Business Administration at Liverpool John Moores University, where I honed my skills in utilizing the latest tools and techniques to improve overall customer experience and customer engagement.- Holds a Bachelor of Engineering degree in Electrical and Electronics Engineering from the BVCITS.- Passionate about solving real customer problems and driving business growth through: - Business operations - Logistics - Customer engagement.Let's connect and explore opportunities together!

Current workplace

Chinni Vinod Burra's current company

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Tonbo Imaging
Tonbo Imaging
Customer Support Lead
bangalore, karnataka, india
Employees
112
AeroLeads page
4 roles

Chinni Vinod Burra work experience

A career timeline built from the work history available for this profile.

Customer Support Lead

Current

Bengaluru, Karnataka, India

1. Develop and implement maintenance plans for all company products.2. Coordinate and schedule repair activities for faulty equipment, ensuring minimal repair time.3. Respond to customer inquiries and resolve issues.4. Assist in preparing the quotation.5. Allocate resources efficiently, including manpower, materials, and tools, to execute repairand maintenance tasks efficiently and within budget constraints.6. Work with development team to identify and fix bugs.7. Stay up to date on industry trends and best practice8. Provide technical documentation to customers.9. Assist with repairs and replacements.10. Act as a point of contact between customer and company.

Dec 2023 - Present

Support Engineer

Bengaluru, Karnataka, India

1. Leading the processes in maintaining and preserving efficiency of all equipment, production lines and/or facilities.2. Managing and updating technical documentation of equipment, production lines and/or facilities. Evaluating new process technologies to improve productivity, quality and cost.3. Solving major technical, equipment or facilities problems in order to achieve higher performance of the production lines. Maintaining tools and repair equipment in good working order.4. Responding to emergencies, break-downs, malfunctions and other operating problems to minimize disruption to production process.5. Hands on experience in maintenance of Mechanical & Electricals & having an good understanding PLC Programming.6. Good technical knowledge of equipment, products and processes , Understanding PLC Automation & Programming.7. Collaboration with the leadership team on new process improvements to enhance the productivity. 8. Received appreciation from the Top management for the successful new process implementations and rewarded as the best maintenance engineer.

Jan 2020 - Dec 2023

Service Engineer

Bengaluru, Karnataka, India

1. Responsible for the project and maintenance activities related to the Automation & Instrumentation.2. Responsible for automation break down rectification in time and corrective action for the non-occurrence.3. Responsible for Equipment maintenance & qualification activities.4. Good Knowledge of PLC and SCADA software and program.5. Inventory & spare management for Automation system.6. Responsible for the vendors’ coordination during site visits for the breakdowns/project work.7. Responsible for the human and equipment safety in daily operations.8. Good knowledge on control panel and machinery FAT.

Aug 2018 - Jan 2020

Service Engineer

Allyone Industries

India

1. Responsible for the project and maintenance activities related to the Automation & Instrumentation.2. Responsible for automation break down rectification in time and corrective action for the non-occurrence.3. Responsible for Equipment maintenance & qualification activities.4. Good Knowledge of PLC and SCADA software and program.5. Inventory & spare management for Automation system.6. Responsible for the vendors’ coordination during site visits for the breakdowns/project work.7. Responsible for the human and equipment safety in daily operations.8. Good knowledge on control panel and machinery FAT.

Feb 2017 - Aug 2018
Team & coworkers

Colleagues at Tonbo Imaging

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5 education records

Chinni Vinod Burra education

B.Tech, Electrical And Electronics Engineering, 64.5

Bonam Venkata Chalamaiah Institute Of Technology And Science, Batlapalem, Amalapuram, Pin-533201 (Cc-H4)

Activities and Societies: Actively participated in college fest in Hospitality and help desk departmentsCompleted B.tech with 64.5%..

FAQ

Frequently asked questions about Chinni Vinod Burra

Quick answers generated from the profile data available on this page.

What company does Chinni Vinod Burra work for?

Chinni Vinod Burra works for Tonbo Imaging.

What is Chinni Vinod Burra's role at Tonbo Imaging?

Chinni Vinod Burra is listed as Customer Support Lead at Tonbo Imaging.

Where is Chinni Vinod Burra based?

Chinni Vinod Burra is based in Bengaluru, Karnataka, India while working with Tonbo Imaging.

What companies has Chinni Vinod Burra worked for?

Chinni Vinod Burra has worked for Tonbo Imaging, Lucid Imaging Pvt Ltd, Newtronic Lifecare Equipment Pvt Ltd, and Allyone Industries.

Who are Chinni Vinod Burra's colleagues at Tonbo Imaging?

Chinni Vinod Burra's colleagues at Tonbo Imaging include Manjunath Dg, Laxmiputra ., Sandeep Deshkulkarni, Basavaraj Shekki, and Abhijith Cherian.

How can I contact Chinni Vinod Burra?

You can use AeroLeads to view verified contact signals for Chinni Vinod Burra at Tonbo Imaging, including work email, phone, and LinkedIn data when available.

What schools did Chinni Vinod Burra attend?

Chinni Vinod Burra holds Master Of Business Administration - Mba, Business Administration And Management, General, A from Liverpool John Moores University.

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