Chintan Devalia Email & Phone Number

Seasoned professional with over 4.6 yrs. of IT experience including 1.6 years of extensive cross-functional experience in managing complete operations encompassing Channel & Direct Support And Sales in Education, F&B and Retail ERP Software solutions And IT Hardware.Aspiring for Technical Support role in Support Operations in the above segment.Given Timely Support To The End Users, leading operations, working in multi-cultural environment and delivering sustained Time line For Maximum Closing Of Support Case.Effective communicator with skills in interfacing with clients, suggesting viable product & solutions, cultivating relations with them for securing repeat business and ensuring quality delivery of products to the clients. Successfully managed business operations as well as achieved year on year growth in business and revenue targets across assignments.Strong background with strengths in the above segment with abilities in simplifying complex problems on the relevance and impact parameters through idea-led solutions.Pioneered initiatives on generating business by creating strong functional relationship with Direct End Customers and activities through Channel Partners Networks.Demonstrated acumen in facilitating software solutions / product development initiatives involving mapping of business requirements and evaluation of customer feedback to carry out modifications in product attributes.Specialties:•Given Technical Support In Above Segment • Creating Channel and Customer Strategies in developed and emerging markets.• Driving accountability and execution to land strategies on Support And Sales • Managing ambiguity• Cross-Teaming with marketing, and other functions* Understanding new product in a very reasonable time frameworkCore Competencies:xSales and Support x Team Management x Customer Relationship xCustomer Service x Channel Relationship x Corporate Relationship x Customer Sizing x Retailx Business Analysis x Administration

Listed skills include Customer Service, Teamwork, Customer Satisfaction, Team Management, and 2 others.