Chintan Shah Email & Phone Number

Dubai, United Arab Emirates

Abu Dhabi, United Arab Emirates

• Responsible for driving benefit from a collection of products, balancing short-term and long-term ambition across a portfolio of new and existing technologies. Prioritising and engaging with the business using agile.
• Responsible for working with the business to develop and communicate the strategy, vision and roadmap for large, complex and ambitious products and ensuring respective teams understands how features will be developed.
• Work with the Solution Architect and Software Engineers to define and maintain the Non-Functional Requirements to ensure products meet quality standardsSupport the flow of work through the Kanban and into the product.
• Lead a team of Project Managers and Product Owners providing line management and performance management of the team
• Champion agile techniques, and be a role model in these disciplines
• Managing the end-to-end product development process from defining desirable, feasible, viable and sustainable products to launching and ensuring they continuously meet customers’ needs. lead a team of Product Owners.

Dubai, United Arab Emirates

• Designed, defined, and delivered business transformation strategy using customer journey mapping.
• Injected analytical rigor into decision-making process by developing operational dashboards for the leadership team by working closely with Directors, Heads and Program Managers.
• Managed large scale organizational black belt projects for business units
• Mentored, governed and project managed 70+ employees.
• Trained 200+ employees on LEAN Six Sigma Black, Green, Yellow and White Belts to foster CI culture.
• Participated in launch of product verticals such as Emirates Chauffeur Drive, and Taste of Home.

Dubai, UAE

• Achieved ISO9001 certification across the organisation in a record time.
• Successfully trained 100+ employees on transformation programmes related to LEAN Six Sigma Champion, Master Black Belt, Black Belt, and Green Belt and completed 80+ business critical projects.
• Spearheaded nationwide strategic process improvement projects generating incremental Hard Savings of $ 10 million such as Auto Loan and Insurance Application Automation with UAE Banks leading to improvement and TAT.

Dubai

• Played pivotal role in implementing Lean and Six Sigma strategies across Dubai, Abu Dhabi, Egypt, and Jordan. Seamlessly collaborated with senior management and board level members.
• Pioneered Microsoft Customer Relationship Management (CRM) model deployment across the organization.
• Introduced Sales Excellence Model to generate significant revenue growth.

Mumbai

• Provided subject matter expertise across the organisation to meet and exceed assigned business development goals. Designed, developed, and implemented Six Sigma and LEAN models resulting in remarkable business.
• Managed a robust review process for selecting, scoping, and prioritising IDEAS initiative to achieve goals.
• Developed One Finance Shared Services model

Bangalore

• Led 22 coordinators during ISO 9001 audit, including conducting internal auditor training and coaching sessions. Executed and coached Six Sigma projects in insurance.Key Achievement:
• Championed successful implementation of ISO 9001:2008 programme across 36 locations and nine functions.

Mba, Marketing, Finance

Black Belt, Six Sigma Black Belt

Be, Computer Technology

H.S.C, Pmc

Artificial Intelligence And Digital Transformation

AI Opportunities and Pitfall