• Managed high-valued strategic partnerships from sales to procurement to customer support.• Initiated a data-driven sales strategy by integrating traditional sales with CRM analytics leading to a 20% increase in lead conversion.

• Executed end-to-end projects implementing digital solutions for HR, Sales, and Operations.• Strategized and executed web development, content management, SEO, application development, and integration with 3rd party software.

• Led all aspects of assigned initiatives for 2000+ employees to fulfill government & regulatory requirements in an extremely fast-paced environment.• Decreased the duration of the intake process by 50% by streamlining the existing process into efficient workflows and optimizing resources.• Audited medication administration process for 10,000+ children and implemented corrections in less than 4 days; shortening medication delivery time, clearing back-log, and reducing number of staff involved.

• Established and implemented standards and policies for IS, IT, HR, operations, and customer service.• Improved vendor management (customers and suppliers), budget, and supply chain for enterprise-wide IT systems resulting in cost savings of 120%, cutting the number of vendors by 20%, decreasing lead times by 15%, and creating IT programs resulting in an improved cashflow.• Helmed & successfully passed federally mandated IT audit (CAP/CLIA; HIPAA/HITECH) with 0 citations (2016).• Developed requirements, created SOW documents, and managed contracts for 8 infrastructure and software projects (agile) within timeline and budget, resulting in improved system performance and reliability by 95%.

• Drove QA & QC optimization for technical and operational processes to improve data quality and employee productivity.• Spearheaded development of proprietary lab information system from design to deployment improving efficiency and minimizing errors by 80%.• Collaborated with other departments on completing priorities, managed stakeholder communication, and resolved conflicts for faster resolution. Optimized technical equipment performance to generate cost savings of 20%, improved data accuracy by 95% and reduced lab incidents by 25%.

• Established policies and guidelines for the Laboratory Computer Services Department in compliance with CAP & CLIA federal regulatory requirements resulting in 0 citations during audits.• Executed penetration testing, vulnerability assessments and validation of proprietary lab information system workflows using Health Informatic tools.• Developed data-driven analytics to provide leadership visibility to compliance data and fulfill yearly audit requirements.• Helmed & successfully passed federally mandated IT audit (CAP/CLIA; HIPAA/HITECH) with 0 citations (2014).

• Developed and implemented security measures to protect sensitive healthcare data from unauthorized access and breaches.• Built relevant metrics for medical billing, coding, and logistical data for client hospitals and clinics for decision-making.• Successfully passed federally mandated audit (CAP/CLIA; HIPAA/HITECH) with 0 citations (2009, 2011).