As a Cloud Engineer at Sectra, I troubleshoot and resolve network issues, configure and maintain LAN, WAN, and IP protocols, and collaborate with other IT team members on network optimization. I have advanced knowledge of cloud infrastructure and infrastructure as code (IaC), and I use AWS DevOps Services to automate and streamline the deployment and management of cloud resources.I have over four years of experience as a technical support specialist, providing both remote and on-site support for clients, installing, configuring, and maintaining various devices and applications, and developing solutions to improve system efficiency and reduce costs. I have multiple certifications in Cisco, AWS, and Linux, and a Bachelor of Engineering in Wireless Information Networking from Fleming College. I am passionate about learning new technologies and solving complex problems, and I always strive to deliver high-quality and customer-oriented solutions.