Chintankumar Parmar Email & Phone Number

Ahmedabad, GJ, IN

Mumbai, Maharashtra, India

I joined this team in Jan22. This team was back bone of Entire collection team. As this team able to provide timely performance for Review, incentive, Billing of Vendor, Product performance, MD review and many more. From Apr22 with Able to support Sr Team members we able to share same day EOD report to team. Also, this activity saved so much time and help.

Mumbai, Maharashtra, India

After 4 Years with same organisation I was promoted as ACM for TW with adhoc responsibilities continue. I was take care for most crucial bucket 1 to control 90+ stock inventory. At the same I also take care for AUDIT query, New vendor enrollment for Auction and Valuation. Billing validation, process with physical copy submission. Timely release of payment.

Mumbai, Maharashtra, India

After Long time again I joined as a Collection Manager at Mumbai for CAPITAL FIRST LTD. NBFC. Earlier I started with mix bucket of Two Wheeler (TW) product. Then I moved for Used car product where I have to take care for each and every single account allocated. To stabilize this product We have enrolled and changed few vendors. After few month same was.

Ahmedabad, Gujarat, India

Moved to Vodafone ICO in Feb-2014.Manage weekly Roster, MIS & Analytical part for Vodafone UK webchat & Back office team.Managing all the daily, weekly & monthly reports regarding performance trends & analysis in excel & WFM toolCreating Tools using MS-Excel functions and macros which helped team preparing reports and schedules in less time and with.

Ahmedabad, Gujarat, India

Credit Verification process across Gujarat for clients like Airtel, Fullerton & SCB as well as cases on PDA phones for dedicated FOS 15 out of 20 Daily EOD allocation, review & feedback management for each visited caseManage FOS performance reportShare & discuss the concern, open area, non workable area with respective officersCalculate and organize bills.

• Currently working as Assistant Manager in HSBC for Personal Loan & Home Loan Collection in Gujarat since August, 2007. Taking care for Pick-Up Agencies all over Gujarat.Job Responsibilities:
• Handling agency for field referral cases Personal Loan for Bucket 1 for Gujarat.
• Also taking care for all Home loan cases of Bucket 2 of Gujarat
• All 4 agencies should be audit & compliance with all the new format & report.
• Resolve problem related to ECS for recently flow… Show more Currently working as Assistant Manager in HSBC for Personal Loan & Home Loan Collection in Gujarat since August, 2007. Taking care for Pick-Up Agencies all.
• Resolve problem related to ECS for recently flow cases.Achievement:

• Job Responsibilities:
• Managing data processing for Cards Collection & Call centers of PAN INDIA. Raising queries & following up for the resolution.
• Managing reports format to convert into more friendly for Head of Collections.
• Managing the back office operation of west zone collection call center by leading a team of 20 employees.
• Responsible for evaluation of key performance indicators of call centre.
• Manage resources and day-to-day operations across… Show more Job Responsibilities:

• Back Office Executive at ICICI BANK LTD. (RAPG COLL) as appointed by K Pravinchandra from 15th, April 2003.Then it was migrated to INFOVISION on 1st, June 2004 to 31st, October 2005. Then again it was migrated to.
• Responsible for evaluation of delinquency key performance indicators.
• Coordination with Vendor management & Operations for timely… Show more Back Office Executive at ICICI BANK LTD. (RAPG COLL) as appointed by K Pravinchandra from 15th, April 2003.Then it was migrated to INFOVISION on.
• Coordination with Vendor management & Operations for timely deposition of collected cheque & cash.
• Handling customer queries.
• Ensure audit & process compliance.Job Activities:

• Have worked with PACE as an Office Assistant from 11-Aug-01 to 14-Apr-03. (Ahmedabad)Job Activities:
• Managing all the collection reports in excel collected by field executives & collected from Drop Boxes.
• Organize MIS of Telecallers of daily calls for future contact & evaluate performance report of telecaller.
• Coordinator between office & ICICI Bank & Fascel.
• Managing summary of stock of allocation data, Collection report.

M.Sc.I, Maths

Activities and Societies: Completed only M.Sc. part 1 from School of Science for Maths

B.Sc., Maths

Activities and Societies: Achived Degree of B.Sc. (Maths) with 70%

H.S.C., Science

Activities and Societies: Completed School in year 1998 with Science Stream

M.Sc, I

B.Sc, Mathematics