Chintan Shah Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra

Mumbai Area, India

>Implementation of Sonicwall, Sophos, Cyberoam firewalls at Client side as per the Scope of Work and there requirement.>Implemented the firewall in DB Reality, Kalyan Janta Bank, Top Security, SBI Mutual Fund DR, CDSL, Eros International etc.>Troubleshooting Client issues and suggesting them the best and optimal solutions which can secure their network and protect them against virus attacks.>Confident in installing & troubleshooting of Sonicwall, Sophos & Cyberoam Firewall and have knowledge of Fortinet and Cisco ASA.>Giving remote support and on-site support to the clients for the various firewalls and Network Solutions.>Escalating cases to respective TAC teams as and when required. >Installation of various reporting software like Sonicwall Analyzer>Conducting Meetings and POC at Client’s place and make them aware about the features and capability of the device.>Demonstrated ability to learn quickly to ever changing and new technologies.

Mumbai Area, India

Key Responsibilities:Requirement gathering and analysis - Coordinating with Clients and exploring their requirement in details. Analyzing the gathered data and providing solution inline with the client need.Documentation - Developing support documentation for project including - Workflows, Wireframes, Business process, process flow diagrams, business requirement documents, and so on using tools like Moqups, Microsoft Visio.SDLC - Development of projects assigned should be inline with the certain methodology (mostly followed - Agile and Waterfall model) depending on the nature of project and client requirement.Stakeholder Coordination - Coordinate with internal as well as external stakeholders of the projects for smooth functioning of the project and zero communication error.Building Strategy - Working with Marketing team for improvement of the built products and insights for new versions of the same.Project Management - Handle all the phases of the SDLC starting from requirement gathering, development, Testing, UAT, deployment, delivery and maintenance, along with the teams involved. Keep a track record of all the activities followed up during the life cycle using open source project management tools. Resource Management - Assignment of the work with guidance from Project Manager to the team and track the same on Project Management tools.

Bachelor Of Engineering (B.E.), Information Technology

Diploma In Engineering, Electronics Engineering

Secondary Education