Chinting Tan Email & Phone Number

Singapore

Singapore

Singapore, Singapore

Rider Onboarding:- Oversaw and optimised the rider onboarding process for smooth transitions- Facilitated SG onboarding process during a system migration, identifying and resolving bugs- Trained 3rd party agents to reduce average handling time- Conducted regular catch-ups to ensure SOP alignment with the local market- Developed new email communications to reduce rider drop-out rates- Identified and addressed bottlenecks in processesRider Kit Management:- Managed logistics for rider kit fulfilment with warehouse coordination- Organized events for rider kit exchanges, coordinating with vendors- Scoped events and closely managed timelines for successful execution- Conduct product insights from riders to gather feedback and insights

• Execute day to day order operations• Responsible for ensuring that all shipping and/or receiving requests are processed.• Coordination of warehouse and transport service providers to make in-time and accurate delivery from warehouse to clients.• Conducted full checks on the schedule and warehouse arrangement• Adopted high demand of orders to ensure all risks and assertions have been addressed• Analyzed trends in past order data and explicitly documented product forecast tests and findings on the trend when will we have a high demand.• Conducted different trials on how to improve customer’s satisfaction towards our delivery service.• Worked under several engagements concurrently within a tight deadline• Effectively communicated with my work peers and actively reported status and critical misstatements to seniors and managers• Educated, directed and supervised junior engagement team members in situation that they faced.

-In charge handling shipment-In charge of Production Planning-Prepared invoice and Packing list-Liaise with forwarder-Liaise with customers-Planning the whole operation for export orders-In charge of ordering materials

Singapore

-In charge of handling the cashier, serving customers-Kitchen Duties-Maintenance and cleanliness of store and equipment

Singapore

-Shipment Handling, documentation for export shipment-Liaise with Carrier for vessel space booking -Liaise and coordinate with customers-Create documents for export shipment (Bill of Lading and permit)-Sending Pre-alert-Invoicing to customer-Dispatch document-Photocopying and scanning documents -Filing of documents

Singapore

-In charge of handling the cashier, serving customers-Kitchen Duties-Maintenance and cleanliness of store and equipment

Singapore

Assist 3 executives with their project on hand-Running trials (MILO, Coffee, Malt and Soya sauce)-Prototype and improvements on the products-Participated in the project of launching 2 projects (Nescafe less sugar (25% less sugar and Nescafe zero sugar)

Logistics, Materials, And Supply Chain Management

Nitec, Food Science, 3.6

Activities and Societies: Director list in 2015

Gce 'N' Level