Manage the affairs and operations of Human Resources & Administration, Information Technology, Legal and Finance DepartmentsCommitted to high standards and quality service delivery in a supporting andcoordination role for the company.Responsible for ensuring the integrity and efficiency of company-wide information,administration, and governance systems and procedures, the effective coordinationof administrative support, and the provision of a safe and comfortable workspace.The development, coordination, and ongoing improvement of administrativesupport and information management systems.Deliver good governance, leadership, and efficient operational delivery includingdirect administrative support to all personnel

Oversee the development and implementation of cost-effective financial processesCoordinate and enhance departmental functions, including insurance,communication, facility management, fleet, and general administrationEnsure compliance with statutory, regulatory, and handbook/ethical codes andadherence to Service Level Agreements.Ensure overall operation and integrity of operating systems and teams in five statesWork with the finance team and provide support regarding financial planning andexpendituresSupport the delivery of an effective recruitment and selection process keepingrecruitment costs in line with budget and also ensuring it complies with legal andcompany requirementsSupport the team to keep labour and office running costs in line with budget andbusiness levelsManage annual budgets, plans, and processes for all locations, adhering to HSEGMP standards.Manage employee engagement and ensuring teams are supported to deliver theirbusiness plansImplement contingency plans for disaster recovery and damage controlManaging and ensuring Health, wellbeing and safety of all employeesSource facilities, managed properties, and facilitated prompt utility payments.

Modified compensation and benefits policies to comply with legal requirements.Negotiated bargaining agreements and interpreted labour contractsAdministered compensation, benefits, performance management systems andsafety programsLed fleet management, including vehicle sourcing, maintenance, and insurancecoverage.Oversaw admin inventory, analyzing usage patterns, and recommendingimprovements.Represented organization at personnel-related hearings and investigations.Prepared personnel forecast to project employment needsEffectively managed vendor relationships and liaised with regulatory bodies forstatutory compliance.

Implement human resources programmes by providing human resources services, including talent acquisition, staffing, employment processing, payroll management and compensation, health and welfare benefits, training and development, records management, safety and health, employee relations and retention, handbook compliance , and labor relations; etc.Develop human resources solutions by collecting and analyzing information; recommending courses of action

Ensure the effective administration and management of outsourced staff by providing services that minimize conflict, promote a healthy working environment and improve industrial and employee relationsOutsourcing Liaison for the bankFacilitated and maintained relationships with HR outsourcing vendorsManaged 13,000 outsourced staff across Nigeria and ensured efficient effectiveoperations throughout the bankDeveloped a collaborative partnership with the Union and maintained effectiveworking relationshipFacilitated change by ensuring supervisor training on managing staff, continuousengagement with both Union and management and developing grievanceprocedures to reducing conflictRepresenting the Bank in union discussions & negotiationsRepresenting the Bank at the courts on Union matters.Supervised the collection, computing, and documentation of payroll dataKEY ACCOMPLISHMENT: Development of a reward system for the bank's DirectSales Agents

Scheduled and conducted new employee orientationEnsured innovative recruitment and succession planningAnalyzed employment-related data and prepared required reportsDeveloped and implemented recruiting strategies to meet current and anticipatedstaffing needObtained information on work history, training, education and job skillsCreated content for management training related to interviewing, performanceappraisals, counseling techniques and documentation of performance issues

Part of HR team in implementing an effective Human Resources strategy for the bank by partnering with Divisional Managers, staff and units to ensure key business objectives are met through successful HR strategy and practices. HR Strategic Business Partner for Head office units, Diamond Mortgages, Diamond Pension Funds Custodian and Diamond Bank Cote D’Ivoire. Acted as a strategic interface between HR and business areas, in order to proactively support and add value in the delivery of the bank’s business objectives.Initiated and implemented strategic drive towards HR repositioning and transformation while ensuring employee commitment to the organizational vision and direction.Introduced Group-wide policies and systems and improving communication and ensuring employee commitment to the organizational vision and direction

Assisted in coordinating the development and implementation of a sound Training & Development Unit to support the bank’s strategic objectives and direction Supported in the development of a viable Training Needs Analysis systemDeveloped a learning and development framework for traineesDeveloped, administered and evaluated applicant testsEvaluated instructor text selections and training materialsMonitored training costs and prepare budget reportsConducted training programs end-to-end.Assisted the Head, Training in the development of a viable Training Needs Analysis system incorporating corporate and individual objectives Coordinated in-house and open programmes for staff by obtaining approvals and notifying them of such trainings and also orientation programmes for new intakes to the bank

Maintained current knowledge of Equal Employment Opportunity (EEO) guidelinesand lawsReviewed employment applications and job orders to match applicants with jobrequirementsHired employees and process hiring-related paperworkCoordinated with outside staffing agencies to secure temporary employeesTeam member in the seamless integration of Diamond Bank and Lion BankAssisted in administering employee benefit and worker's compensation programsProcessed, verified and maintained personnel-related documentationManaged employee filing systemCompiled and prepared reports and documents about personnel activities

Handled the processing of all staff loans (car, personal, rent, mortgage), allowances (leave allowance, out of station allowance, in-lieu of accommodation), and benefits (transfer benefits, bereavement entitlements, wedding entitlements, Trainee/ NYSC allowances),etc, within laid down policies and procedures and ensured that accurate and up-to-date records were maintained. Processed and updated monthly payroll and part of team on the automation of payroll items on exceed software

HR Team Member in the Seamless integration of Diamond Bank Plc and Lion Bank Plc

Maintained and updated human resources documentsDeveloped and implemented personnel policies and proceduresReviewed employment applications and job orders to match applicants with jobrequirementsLead Consultant on Executive Search and Selection exercisesDirected and co-ordinated the administrative and personnel activities of SCG to facilitate the delivery of efficient and effective consulting service and achievement of company’s stated objectives Supervised processes and documentations with respect to engagement and disengagement of staff, temporary/contract staff Monitored compliance with the Staff Handbook

Assisted in the design and coordination of training programmesPrepared reports to summarize operational results.Distributed and created brochures, pamphlets and signage to promote companyservices.Created or maintained a database of customer accounts.