Executive Assistant
Carpenterz Household
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Chinyere Samuel Email & Phone Number
Executive Assistant
at
Carpenterz Household
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✓ Verified August 2026
3 data sources
Profile completeness 86%
Who is Chinyere Samuel? Overview
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Quick answer
Chinyere Samuel is listed as Executive Assistant at Carpenterz Household, based in Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Chinyere Samuel.
Chinyere Samuel previously worked as Onboarding Coordinator at Arivla and Customer Service Representative at Jumia Nigeria. Chinyere Samuel holds Bed, Adult And Continuing Education And Teaching from University Of Lagos.
Company email context
Email format at Carpenterz Household
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Carpenterz Household
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Profile bio
About Chinyere Samuel
Experienced customer service professional with a proven record of leveraging analytical expertiseand dynamic communication skills to ensure first contact resolution and successful sales outcomes.I’m able to Effortlessly engage diverse audiences while understanding their needs, articulating compellingvalue propositions, as well as maintaining seamless customer relationships. I have a wonderful smile, I am emphatic and I have a great mastery in Multitasking and proactiveness.
Current workplace
Chinyere Samuel's current company
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5 roles
Chinyere Samuel work experience
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Onboarding Coordinator
CurrentAs ARIVLA'S Onboarding Coordinator, i am responsible for ensuring a seamless and efficient onboarding process for new vendors joining our online platform. This role involves coordinating all aspects of the onboarding process, from initial contact through full integration, ensuring vendors are well-informed, equipped, and ready to succeed on our platform.
Aug 2024 - Present
Customer Service Representative
Inbound/Outbound Telesales agent(English and Igbo queue)—3months-Receive inbound calls to assist customers in placing their orders using scripts(English and igbo language)-Crosscheck delivery addresses and contact to avoid Address City Mismatch and failed delivery respectively.-Proactively Upsell and cross sell on the call.-Inform customers of expected delivery dates.-Navigate through available and better pick up stations for better chances of successful delivery.-Call out to customers who tried to place orders, whose orders failed delivery etc.-Team work to ensure team KPIs are met etc.Core Outbound Agent—7months till present.-Proper use of the team’s script, tone of voice and communication skills to converse with customers.-Place calls out to customers for the confirmation of their orders, order details etc to ensure delivery success.-Inform customers of correct delivery timelines to manage delivery expectations.-Also reach out via mails using proper macros and grammar.-Also assist customers with complaints and escalate where necessary.Cancel/Confirm orders with customer’s consent.-Proper use of work tools(Oms,Sales force, Hmt, Information sheets etc) -Multitask between work tools and scripts.-Enlightening fresh intakes on the job rudiment through Onboarding.-Effective team work to ensure that Team KPIs are met.
Sep 2021 - 2022
Verification Officer
-Verification of Clients Contact information in line with the state’s KYC policy.-Reporting verification efforts.-Ensuring KPI with respect to turnover and quality.
Oct 2019 - Dec 2019
Customer Service Representative
Nov 2018 - Dec 2018
2 education records
Chinyere Samuel education
Bed, Adult And Continuing Education And Teaching
Bed, Adult And Continuing Education And Teaching
FAQ
Frequently asked questions about Chinyere Samuel
Quick answers generated from the profile data available on this page.
What company does Chinyere Samuel work for?
Chinyere Samuel works for Carpenterz Household.
What is Chinyere Samuel's role at Carpenterz Household?
Chinyere Samuel is listed as Executive Assistant at Carpenterz Household.
Where is Chinyere Samuel based?
Chinyere Samuel is based in Lagos State, Nigeria while working with Carpenterz Household.
What companies has Chinyere Samuel worked for?
Chinyere Samuel has worked for Carpenterz Household, Arivla, Jumia Nigeria, Datapro Limited, and Guo Transport Ltd.
How can I contact Chinyere Samuel?
You can use AeroLeads to view verified contact signals for Chinyere Samuel at Carpenterz Household, including work email, phone, and LinkedIn data when available.
What schools did Chinyere Samuel attend?
Chinyere Samuel holds Bed, Adult And Continuing Education And Teaching from University Of Lagos.
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