Chioma Madu

Chioma Madu Email and Phone Number

Mid-Enterprise Business Manager @ ESET Nigeria
Lagos, Nigeria
Chioma Madu's Location
Lagos State, Nigeria, Nigeria
Chioma Madu's Contact Details

Chioma Madu work email

Chioma Madu personal email

n/a
About Chioma Madu

Hello, I'm Chioma, a highly motivated IT sales enthusiast with experience in building deep and lasting relationships with customers, great at managing existing accounts but equally comfortable with developing new key accounts, identifying key stakeholders in target accounts and building relationships to explore new opportunities.I believe my best attribute is to understand customer needs, position strategies to meeting these needs as well as managing portfolio of partner accounts while also understanding product selling points.I am a sales-oriented person with experience in client relationship management, customer satisfaction and retention, and people management. I possess astute business knowledge, and I have experience contributing to strategic planning while delivering improvements in processes, productivity, and costs.

Chioma Madu's Current Company Details
ESET Nigeria

Eset Nigeria

View
Mid-Enterprise Business Manager
Lagos, Nigeria
Website:
eset.com
Employees:
1901
Chioma Madu Work Experience Details
  • Eset Nigeria
    Mid-Enterprise Business Manager
    Eset Nigeria
    Lagos, Nigeria
  • Layer3
    Key Account Manager
    Layer3 Jan 2024 - Present
    Lagos State, Nigeria
    • Proactively generate high-quality sales leads and valuable contacts to drive business development• Strategically expand and grow the business through innovative approaches and market insights• Cultivate strong, lasting relationships with customers to enhance loyalty and satisfaction• Identify and seize new business opportunities to significantly boost revenue• Successfully onboard new enterprise clients to Layer3, enhancing the company's market presence and reputation
  • Waje Smart Solutions Limited
    Key Account Manager
    Waje Smart Solutions Limited Dec 2022 - Jan 2024
    Lekki, Lagos State, Nigeria
    • Managed a portfolio of key accounts; I build and maintain strong relationships with my clients and ensure high levels of customer satisfaction• Researched, Identified, contacted and pitched C-level personas through a range of business development activities including networking, email blurbs, social media engagements, and cold calling• Collaborated with cross-functional teams, including product, technical, and customer success, to drive customer engagement and growth, conduct regular business reviews with clients to assess performance and identify areas of improvement and taking feedback to the technical team to resolve where necessary• Attended conferences, workshops, and meetings, leveraging these opportunities for ongoing learning, networking, and connecting with potential new clients• Prepared and sent quotations to clients, follow-up with the channel and ensure a deal closure from quotations• I ensured timely payment of invoices, as well as review and negotiate contracts.
  • Td Africa
    Business Manager
    Td Africa Jan 2021 - Nov 2022
    Nigeria
    • I was responsible for product pricing, positioning strategies to sell and understanding products selling points• Oversaw a portfolio of partner accounts and acted as the primary liaison between the reseller anddistributor• Researched and Improved customer experiences, demands and actively pursued new business through visiting markets, cold calling and researching leads• Contributed ideas for marketing and advertisement of new products and assisted in the development of engaging sales pitches.• Strengthened and maintained current business through constant communication, dependable productdelivery and trustworthy relations• Managed product road maps and releases.
  • Td Africa
    Senior Key Account Manager
    Td Africa Jul 2019 - Dec 2020
    Lagos, Nigeria
    • Managed a portfolio of accounts• Used an existing network of industry contacts to generate new business• Achieved sales targets as well as collected debts before or on due date of invoice• Ensured to meet all partner needs and deliverable according to proposed timelines• Attended partner meetings• Negotiated deals with partners• Maintained and expanded strong relationships with new and existing partners• Performed reconciliations on the accounts under my management• Completed administrative work as required.
  • Td Africa
    Sales Executive
    Td Africa Mar 2019 - Jun 2019
    Lagos, Nigeria
    • Sent quotes to partners and follow up to ensure we close a deal on the quote.• Initiated contacts with potential needs of partners.• Created relationships to drive sales.• Followed up with partners who have shown interest but haven't made any purchases yet andexpanding customer base.• Qualified interest and viability of partners
  • Accion
    Account Officer
    Accion Dec 2018 - Mar 2019
    Lagos, Nigeria
    • Liaised with community organisations, business associations and individual entrepreneurs• Determined and presented loan terms and conditions to credit committee• Prepared and presented own loan proposals to credit committee• Implemented late repayment recovery procedures of Accion MFB• Achieved and maintained targets on portfolio at risk and loan loss• Monitored repayment reports daily and client behavior patterns.

Chioma Madu Skills

Loan Servicing Presentation Skills Accounting Build Strong Relationships Account Management Sales Business Development Communication Business Process Automation Negotiation Customer Service Management Team Leadership Process Improvement Robotic Process Automation Lead Generation Customer Relationship Management Account Reconciliation Microsoft Office Sales And Marketing Business To Business Microsoft Excel New Business Development Interpersonal Communication Customer Loyalty Customer Service Working Experience Interpersonal Skills Yoruba Computer Literacy Builds Relationships Project Management Problem Solving Accounts Receivable Pressure Situations

Chioma Madu Education Details

Frequently Asked Questions about Chioma Madu

What company does Chioma Madu work for?

Chioma Madu works for Eset Nigeria

What is Chioma Madu's role at the current company?

Chioma Madu's current role is Mid-Enterprise Business Manager.

What is Chioma Madu's email address?

Chioma Madu's email address is ch****@****ica.com

What schools did Chioma Madu attend?

Chioma Madu attended Abia State University.

What skills is Chioma Madu known for?

Chioma Madu has skills like Loan Servicing, Presentation Skills, Accounting, Build Strong Relationships, Account Management, Sales, Business Development, Communication, Business Process Automation, Negotiation, Customer Service Management, Team Leadership.

Who are Chioma Madu's colleagues?

Chioma Madu's colleagues are Erik Adamčiak, Jana Desiatniková, Samuel Hudač, Julianne Sendon, Serhii Kadet, Vladimír Lukáč, Mahdi Moradi.

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