Inside Sales and Sales Operations leader with broad and diverse experience in Inside Sales Leadership, Account Management, Sales Operations, Channels, Customer Success, Services, eCommerce, Asset Recovery, ITAD, Business Development, Business Planning and Strategy. Successful and significant customer relationship building experience across Public Sector and Commercial account segments. A proven sales leader with a lengthy track record of successful sales performance.I have a passion for helping people succeed and use honesty and humility to drive a high performing, positive, and inclusive organizational culture that leverages the collective strengths of all while driving towards a shared purpose. As a Manager, or individual contributor, I thrive in team oriented and highly collaborative environments that focus on customer success. I find professional and personal satisfaction in helping deliver a positive customer experience while contributing to the growth and success of the customers I support, those I work with, and the company I work for.Experience: Individual contributor and proven leader with a successful and extensive track record of leading direct and remote Inside Sales teams, Operations teams, and Delivery teams that ranged in size from small (7) to large (2 Mgrs. and 40+ ISR’s). Responsibilities included quota development/deployment/attainment, metric design and attainment, account coverage model design and implementation, business development, and sales strategies. All phases of direct and remote people management to include recruiting, hiring, training, coaching, mentoring, promoting, and performance improvement strategies. All phases of this personnel lifecycle performed in a manner that was focused on ethics, trust, honesty, integrity, respect, and inclusion. Extensive customer support experience in the Public Sector and Commercial account segments. Direct and Channel Route to market experience. Exceptional verbal, written communication, analytical problem solving, and strategic thinking skills. Specialties: Inside Sales, Inside Sales leadership, account management, business development, cold calling, contracts, CRM, customer success, customer support, hiring, performance management, coaching, mentoring, sales, sales management, ITAD, sales operations, executive level communications and relationship building, customer experience management, Channels, ecommerce, solution sales, sales strategy, telemarketing, lead/demand generation, proposal writing, quota deployment, Asset Management, negotiating, government contracts, Cloud, Metrics