Store Manager
Led, directed and oversaw all aspects of store operations. Provided leadership for multiple stores as needed.• Successfully led store relocation, winning award for sales growth percentage increase of 22%.• Initiated and led high volume of participation in multiple outside events and remote store exhibits resulting in increased annual store sales.• Excellent financial controls and operational performance recognized with consistently high internal and external audit… Show more Led, directed and oversaw all aspects of store operations. Provided leadership for multiple stores as needed.• Successfully led store relocation, winning award for sales growth percentage increase of 22%.• Initiated and led high volume of participation in multiple outside events and remote store exhibits resulting in increased annual store sales.• Excellent financial controls and operational performance recognized with consistently high internal and external audit scores.• Exercised strong people development skills through hiring, training, coaching, and nurturing a culture of investment for personal growth and positive service impact illustrated by low employee turnover and high customer engagement of team members.• Delivered outstanding results in key areas of selling culture, customer service, and visual readiness as demonstrated by positive customer feedback and growth in traffic to sales conversion rate.• Ministry/Service Impact Award. Multiple year winner. This award is given for outstanding achievement in modeling the concept of transformational leadership, developing a staff that responds to the needs of those we serve, reaching outside the local community beyond normal expectations, practicing hospitality to our customers and serving our team members. Show less