• Oversaw the financial and clinic operations of the clinic• Liaison between the providers and the clinical team• Responsible for marketing the clinic to increase community awareness• Worked as the Business Development Manager• Point of contact for outside sales and business reps• Resolved patient issues• In charge of provider relations• Responsible for recruiting providers• In charge of reaching out and developing new business relationships

• Supervised the daily activities of the staff at the clinic• Resolved patient issues• Increased the daily number of patient encounters by more than double• Started a marketing campaign to increase community awareness of the clinic• Responsible for hiring and firing of clinic staff• Responsible for the clinic inventory both medical and non-medical• In charge of reading and assigning messages received from patients after clinic hours• Lead manager for Patient-Centered Medical Home recertification for three clinics in the organization.

• Interacted with arriving and departing guests to guarantee an extraordinary stay• Provided information for local attractions and events• Resolved guest complaints

• Created a new method for scheduling procedures in the three cath labs resulting in increased utilization and decreased overtime.• Analyzed data to determine providers success in attaining productivity benchmarks (Cardiology).• Observed providers to determine gaps in charge capture and made recommendations in the Women’s Services Department.• Assisted in scheduling programs in the Texas Children's Learning Academy.• Assisted in preparing nine-boxes to evaluate employee.• Created a new dashboard for inpatient and outpatient cardiology.

• Interacted with arriving and departing guests to ensure a satisfactory stay and to increase revenue.• Assisted guests in resolving complaints.

• Delivered and installed appliances to homes in the Central Texas area; performed minor repairs

• Helped customers carrying groceries to their cars as well as returned items to the back of the store

• Helped set up camp activities and prepared daily snacks for the campers; provided housekeeping and maintenance services for the camp