Information Technology Specialist
CurrentMany roles and responsibilities at the Legislative Data Center in my career here. Focus has been enterprise telecom since 1996.Responsible for enterprise communication platforms: PBX; VoIP; UC; contact center; messaging; call accounting systems; expense, contract, and project management.Leadership roles in user communities; experience with other I.T. and infrastructure programs (access control systems, state legislative squawk box network, mobile communications, TV, facilities management); consultation services to legislative rules committees and other state entities.Expertise with enterprise communication, messaging, and contact center platforms:Avaya - CM, SM, AAM, SBC, ACO, etcMicrosoft - Teams PhoneNortel - CS1K, AACC (Meridian/Symposium), CallPilotLucent - Definity, CMS/CentreVu, IntuityAT&T - System 75, BCMS, AudixSiemens - HiCom 300, PhonemailRolm - 9751 CBXExperience with other products by manufacturers such as Micro-Tel, Taske, 911 Secure, Executone, Telemate, AudioCodes, Verizon, OpenText/RightFax, Spectrio, VMware, Poly/Plantronics, Jabra...among others.