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@salmat.com.au
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Chippy George is listed as Product Owner | Business Analyst | Product Manager at Australian Unity, a company with 1832 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at salmat.com.au and a matched LinkedIn profile for Chippy George.
Chippy George previously worked as Product Owner at Australian Unity and Senior Business Analyst at Australian Unity. Chippy George holds Master'S Degree, Information Technology from La Trobe University.
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AeroLeads found 1 current-domain work email signal for Chippy George. Compare company email patterns before reaching out.
With a Master’s in IT from La Trobe University, I’m at Australian Unity, leading projects and strategic initiatives in Customer Communications Management (CCM). My expertise in CRM and project management tools like JIRA has helped streamline processes and enhance team performance. I focus on setting strategic directions, managing deployments, and optimizing post-launch outcomes, all while delivering cutting-edge training.My previous experiences include accelerating new hire competency and streamlining Salesforce user management. My IT and Electronics education supports my skills in data analysis, system stability, and process optimization. This interdisciplinary approach fuels my drive to enhance business performance and contribute effectively to team success.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Management, and 12 others.
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A career timeline built from the work history available for this profile.
Melbourne, Victoria, Australia
Set strategy and led development for SmartCOMMS CCM solutions.Managed projects, including requirements and timelines.Transitioned project tracking from ServiceNow to JIRA.Oversaw deployments and post-launch optimization.Developed and delivered CCM training.
Melbourne, Victoria, Australia
Analyzed data and improved processes, including Salesforce user setup management.Managed Salesforce user administration and sandbox environments.Monitored Salesforce updates and best practices.Conducted system testing for stability.Handled incidents and tasks with ServiceNow.Delivered Salesforce training and created support materials.
Melbourne, Victoria, Australia
Led training programs for new Contact Centre hires.Accelerated competency from 6 months to 6 weeks.Provided coaching, simulations, and feedback.Collaborated with team leaders to tailor training.Managed resource allocation and optimized call queues.
Melbourne, Victoria, Australia
Managed and led a customer solutions team.Resolved issues and handled escalations effectively.Provided coaching and mentorship to team members.Developed strategies to improve customer satisfaction.Directed training programs for new team members.Mediated team conflicts to ensure resolution.
Guided agents with floor support and information sourcing.Managed escalations and resolved complaints using LEAP protocol.Provided coaching based on skill logs and QAs.Served as the main point of contact for the team.
Melbourne, Victoria, Australia
Optimized order management and automated processing.Analyzed data to support repeat purchases and integrated payment gateways.Resolved system issues to improve customer satisfaction.Collaborated on e-commerce strategy alignment.
Melbourne, Victoria, Australia
Analyzed data on financial hardship using Salesforce and JIRA.Generated reports on payment delays and financial statuses.Assisted in developing policies and refinancing options.Recommended improvements for customer support and risk mitigation.
Clayton, Victoria, Australia
Conducted IT asset audits and battery theft analysis.Developed Tableau visualizations and interactive dashboards.Analyzed data to identify trends and provide insights.Collaborated with teams to create data-driven solutions.
Other employees you can reach at australianunity.com.au. View company contacts for 1832 employees →
Julia Hitchenson
Colleague at Australian UnityGreater Sydney Area, Australia
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Karen Winterton
Colleague at Australian UnityGreater Melbourne Area, Australia
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Gayle Downey
Colleague at Australian UnityKellyville, New South Wales, Australia, Australia
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Patricia Carrozza
Colleague at Australian UnitySydney, New South Wales, Australia, Australia
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Jhon Erik Moreno Guzmán
Colleague at Australian UnitySydney, New South Wales, Australia, Australia
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Donna Harrison
Colleague at Australian UnityGreater Sydney Area, Australia
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Jan Anderson
Colleague at Australian UnityNowra, New South Wales, Australia, Australia
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Rebecca Nairne
Colleague at Australian UnityNew South Wales, Australia, Australia
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Karen Mcdiarmid
Colleague at Australian UnityGreater Sydney Area, Australia
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Roberta Rossi
Colleague at Australian UnityMelbourne, Victoria, Australia, Australia
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Quick answers generated from the profile data available on this page.
Chippy George works for Australian Unity.
Chippy George is listed as Product Owner | Business Analyst | Product Manager at Australian Unity.
AeroLeads has found 1 work email signal at @salmat.com.au for Chippy George at Australian Unity.
Chippy George is based in Melbourne, Victoria, Australia while working with Australian Unity.
Chippy George has worked for Australian Unity, Pharmadeal Australia, Mercedes-Benz Australia, and Telstra.
Chippy George's colleagues at Australian Unity include Julia Hitchenson, Karen Winterton, Gayle Downey, Patricia Carrozza, and Jhon Erik Moreno Guzmán.
You can use AeroLeads to view verified contact signals for Chippy George at Australian Unity, including work email, phone, and LinkedIn data when available.
Chippy George holds Master'S Degree, Information Technology from La Trobe University.
Chippy George is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Powerpoint, Public Speaking, and Research.
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