Chiquita Wright Email & Phone Number

Seattle, Washington, United States

• Researched, resolved, and assisted customers with baggage issues while conveying expert knowledge to customers of Alaska Airlines’ baggage policies and procedures.
• Operated within a variety of complex computerized systems to assist guests and daily operations.
• Provided superior customer service by offering accurate information and creative resolutions to customer inquiries, complaints, and requests for assistance.
• Maintained efficient records of customer interactions and problems and reported that information to the appropriate areas for correction.
• Handled customer questions, complaints, and inquiries promptly via call, chat, and written correspondence with the highest degree of courtesy and professionalism to resolve issues.
• Supported internal customers (airport Customer Service Agents, Customer Care Representatives, Reservations Agents, other airline counterparts, etc.) with baggage-relate issues.

Seattle, Washington, United States

• Oversaw the production and completion of projects, fundraisers, and listening sessions while being responsive to unforeseeable changes.
• Collaborated with the community, organizational partners, fiscal sponsor, staff, and other team members on budgeting and allocating funds
• Managed deadlines and progress across the team to ensure projects met their deliverables.
• Collected and analyzed feedback from the community, team members, and advisory to implement educational changes in the South King County Road Map Region
• Managed company website, implemented and written policy agreements, produced a monthly newsletter and outreach campaigns, and planned events of varying sizes and purposes.

Seattle, Washington, United States

• Stewarded positive relationships with key stakeholders including community partners, alumni, students, faculty/staff, etc. with the goal of elevating the college as a highly regarded educational institution, dedicated.
• Assisted with building Seattle Central's volunteer and retiree communities.
• Managed the outreach and meeting for Alumni relations which included quarterly newsletters.
• Hosted community and staff events and external partnerships that aligned with Seattle Central’s mission, vision, and values as an open-access learning institution combatting anti-black racism and institutional racism.
• Contributed to storytelling content such as interviewing and writing student and staff stories for the news center.

United States

• Communicated and demonstrated Datasphere’s value and services to our customers to ensure we have exceeded and fulfilled all requirements.
• Addressed customer issues professionally and patiently while meeting Datasphere’s business objectives consistently.
• Met defined department goals metrics consistently. Displayed a goal-oriented approach to problem solving to ensure customer satisfaction.

• Assisted with the development and distribution of the monthly newsletters
• Attended local chapter meetings to assist with informational conversations with entrepreneurs.
• Tracked and sent monthly updates which included analytical reports of the event attendees, sign-ups, and responses to the newsletter.

2815 Eastlake Avenue East #300, Seattle, WA 98102

• Assisted with coordinating an average of 20 international events per month in the Northwest Region of Canada and the United States.
• Oversaw operations for 7 chapters, including: Vancouver, BC, Washington, Idaho and Oregon.
• Managed member relationships as point of contact for any member, office, and vendor relations.
• Co-Facilitated social and networking events for angel investor members.
• Managed CRM platforms for prospective members, members, and entrepreneurs.
• Assisted with all event-based communications, invitations, and reminders.

• Assisted customers with monetary transactions
• Performed opening and closing duties such as opening and closing the vault
• Explained, advised on and promoted bank products and services to customers
• Answered any questions in regards to customers’ accounts
• Performed specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging/selling foreign currency

Greater Seattle Area

• A one year intensive training program including course work in technology, business communications, and professional skills
• Received college credits and gained professional experience in a corporate internship

Renton, WA

• Provided outstanding customer service
• Complied with internal policies and procedures
• Provided positive front-line contact with potential clients
• Built relationship with existing customers
• Daily cold calling to local businesses interested in obtaining a new or replacing old Credit Card processing machines
• Developed advance product knowledge

• Provided excellent customer service
• Assisted customers with finding items of interest
• Organized the store by setting up the floor set, restocking and cleaning
• Completed monetary transactions

Master'S Degree, Communication Leadership

https://commlead.uw.edu/programs/

Cerificate In Women’S Entrepreneurial Leadership, Entrepreneurship/Entrepreneurial Studies

https://www.pce.uw.edu/certificates/womens-entrepreneurial-leadership

Bachelor’S Degree, Communications And Diversity

Activities and Societies: PRSSACompleted required classes to receive my Bachelor of Arts degree in Communications and a Minor in Diversity.

Associate Of Arts (A.A.), Communication, General

Activities and Societies: T.R.I.OCompleted required classes to receive my Associate of Arts transfer degree in Communications

Introduction To Technology Certificate, Computer Hardware And Software

Participated in a off campus program, named Year Up and received college credits from Bellevue College.