Chiradee Samson Email & Phone Number

I work closely with clients to understand their unique business objectives and develop tailored advertising campaigns. By leveraging my expertise in Google Ads, I optimize campaigns for maximum visibility and performance.I assist clients in achieving the outcomes they want through continuous optimization.

I skillfully negotiate renewal terms, ensuring that both the customer and VMware benefit from the partnership. By leveraging my knowledge of VMware products and services, effectively position renewals and drive sales growth. I build strong relationships with customers, understanding their unique needs and challenges. By providing personalized support and proactively addressing concerns, I foster trust and loyalty.

Monitor the performance of individual agents and call center teams to ensure they achieve productivity targets and deliver high levels of customer satisfaction.Provide an overview of performance of Training team on weekly basisOversee performance of the trainers, performance of new hire on-boarding, and reporting Develop proactive training strategies to improve quality metrics of the agentsPerform root cause analysis of the accuracy of new hire performance during the on-boarding process. Conduct monthly class observations of the trainersEnsure adherence of Training Team Key Performance IndicatorsAttend all Train the Trainers and training related meetings Attend and participate on Quality Calibration SessionAttend Weekly Business Reviews, and Monthly Business Reviews

Philippines

Identify opportunities to match customer needs with our company's offerings.Develop compelling sales presentations that highlight the benefits and valueproposition of our products and services.Negotiate effectively and close sales through clear communication and persuasivetechniques.

Answering questions, explaining benefits, and offering solutions for all thingsAmerican Express finances.Processing transactions smoothly and securely, ensuring a positive cardholderexperience.

Handle customer inquiries, complaints, and technical problems, providing clearsolutions and taking corrective actions.Go the extra mile to build long-term customer loyalty through exceptional service.

Fielding inquiries and offering solutions to keep customers satisfied. Identifyingopportunities to enhance the customer experience.Gathering valuable customer insights to improve Sprint's services.

Assist with creating medical statistical and management reports for informeddecision-making.Ensure timely and proper signing of documents by facilitating communicationbetween doctors and other parties.