• Senior Business Analyst/Quality Analyst/SME with 5.9 years of experience in handling multiple projects in the Service Industry right from Quality Training to operations division.•Lean six sigma Green Belt Certified.•Contextual Master Certified at TCS.• Master’s degree in Advance Accounting and Management.• Experience in running a Root cause Analysis (RCA) And writing a Corrective Action plans and preventive Action plans (CAPA).• Applying analytical and problem-solving skills, to meet clients varied demands within strict deadlines (SLA's). Ensures timely completion of identified goals.• Expert in Relationship management, Business analysis ,Proficiency in presentation, Preparing charts, Communication, Interpersonal Skills and Business development.