Duties:• Grew annual sales by 25% through targeted merchandising initiatives.• Reduce inventory costs by 15% with improved stock monitoring and order optimization.• Manage team of 10 sales associates and support staff.• Oversee daily store operations including opening and closing procedures. • Track daily, weekly, and monthly sales data and adjust plans to maximize profits. • Resolve customer complaints regarding store policies, billing disputes etc.

Duties:• Oversaw 5 retail stores with combined annual sales of $25M. • Developed high-performing teams of Store Managers and staff (over 50 employees).• Created and executed local marketing events driving 10-15% increases in foot traffic. • Handled vendor purchase negotiations to reduce COGS by 10% year-over-year. • Implemented staff training programs focusing on product knowledge and upselling.Key Achievements:- Responsible for $25 million in total annual sales volume across a cluster of 5 high-traffic retail locations - Built and managed high achievement culture within teams of 50+ employees, including recruiting top retail talent.

Duties:• Withdrew bonus 3 times in 4 years based on exceeding sales targets by 18-22% .• Trained over 50 associates on customer service and selling best practices leading to 13% increase in basket sizes. • Resolved 92% of customer complaints regarding pricing, product issues, returns etc. to improve brand reputation. Key Achievements:- Drew 10-15% increases in foot traffic by developing and executing tailored local marketing promotions and events. - Negotiated win-win vendor terms to reduce total COGS by 10%, resulting in over $2.5 million savings. - Drove basket sizes and revenue by 13% through comprehensive staff training programs cantered on product features/benefits and add-on upselling.