Chirag Bhatt Email & Phone Number

Silver Spring, Md, Us

Baltimore, Maryland, United States

• Analyze new opportunities using data insights and innovation strategies, enhancing project outcomes.• Lead CMS CCSQ Service Center innovation, achieving measurable improvements in project efficiency.• Evaluate and support new business opportunities, contributing to strategic growth and success.• Collaborate with cross-functional teams to identify and capitalize on business opportunities and innovations.

Columbia, Md

Chief Technology Officer/Chief Innovations Officer• Led corporate technology strategy, delivering innovative solutions and reducing costs across the organization.• Aligned technology implementations with project needs, ensuring optimal solution utilization.• Provided oversight for cutting-edge technology solutions, enhancing efficiency and reducing costs across multiple regions.• Led cross-functional teams to deliver tailored tech solutions, ensuring alignment with customer objectives and requirements.• Directed global expansion initiatives, successfully establishing and managing offshore work in India, Philippines, and Singapore.• Introduced cloud-based infrastructure, leading to a reduction in IT costs and improved scalability for future growth.• Orchestrated cross-departmental tech workshops, fostering innovation and improving team synergy and project outcomes.• Pioneered adoption and implementation of Healthcare interoperability standards and initiatives worked with: Health Level Seven (HL7) FHIR, V3 RIM/CDA/CCD/C-CDA, FHIR IGs and standardized terminologies such as SNOMED-CT, ICD, LOINC, RxNorm, etc.• Involved in several HL7 workgroups (CCBC, HSS, FM, etc.) and ONC initiatives (Care Coordination, Patient Identity, eLTSS, etc.) to help development and adoption of healthcare standards• Participated in multiple FHIR connotation for LTSS FHIR IG and Human Services Directory FHIR IG• Provided expertise across all divisions and projects on healthcare standards, interoperability, and related ONC and CMS regulations

Columbia, Md

• Managed responsibility for one of the three divisions of the company involving business development, business strategy as well as end-to-end systems implementation and operations• Program Executive for Long Term Supports and Services Business Division that commenced with USD 50K revenue in 2011 to multiple state projects with a team of 100+ and USD 20+ Million revenue• Started and expanded US Department of Agriculture (USDA) projects, delivering USD 5-8M projects on time and within budget.• Oversaw business strategy and execution, boosting division revenue from USD 50K to USD 20M over four years.• Expanded USDA project accounts, delivering USD 5-8M projects on time and within budget.Led a team of 100+ to achieve significant growth and successful project completions across multiple states.• Developed and executed business development strategies, securing contracts and fostering long-term client relationships.• Led implementation of healthcare interoperability standards, significantly enhancing system efficiency and compliance.

Columbia, Md

• Directed project and program management, ensuring client satisfaction and timely deliverables.• Led and managed over 30 contracts, driving significant business growth and profitability.• Led technical direction for federal projects, optimizing architecture design and system platforms.• Oversaw infrastructure, technical services, and agile processes, enhancing operational efficiency.• Collaborated with Business Development, achieving measurable results in new business development.• Implemented cost-control measures that reduced operational expenses enhancing overall profitability.• Enhanced agile methodologies, improving project turnaround times and boosting team productivity.• Managed contract negotiations and compliance, ensuring all projects met regulatory standards and client expectations.• Pioneered strategic initiatives, driving innovation and long-term business growth.

Washington Dc Metro Area, Richmond Virginia, London Uk

Provided consulting services in various engagements including Freddie Mac (McLean, Virginia), Markel Insurance (London, UK), and Capital One (Richmond, Virginia) with dedicated team members. Lead Architect / Technical Lead at Federal Home Loan Mortgage Corporation, known as Freddie Mac, engaged in buying mortgages on the secondary market and selling as the mortgage-backed security (MBS) to investors on the open market→ Met stakeholders, assessed & submitted reports, handled Customer Maintenance Interface application, provided leadership for system architect conceptualization & strategic planning→ Assessed the existing systems for mortgage distribution into multiple loans, provided recommendations, and implementation of dynamic solutions to reduce MBS processing time Data Warehouse Release Manager at Markel Insurance (a subsidiary of Markel Corporation), delivers services on personal & commercial insurance including umbrella, property, & excess liability→ Assessed systems, and made recommendations to improve auditability & visibility into data processing and compliance with US financial regulations→ Detected weaknesses & resolved issues, established, and coordinated release management process & infrastructure, provided technical guidance, and mentored client personnel→ Worked with the top management (the COO and division heads) to help them plan for the next steps to establish internal controls per Section 404 of the Sarbanes Oxley Act for financial reporting Technical Project Manager at Capital One, a diversified bank offering a wide arrange of financial products and services to consumers, small businesses & commercial clients→ Provided technical leadership for the new Enterprise Recoveries Data Warehouse, design, data architecture, analysis, and migration functions→ Managed parallel efforts for a common exception management and Audit, Balance, and Control (ABC) framework to ensure data integrity and comply with Sarbanes-Oxley audit requirements

Washington D.C. Metro Area

 Provided consulting services as Project Lead at Marriott, Bethesda, Maryland, a global leading lodging company with nearly 4,500 properties in 87 countries and territories→ Worked with the e-Commerce division of the client, gathered & analysed requirements, prepared data elements, work flows and wireframes for UI design for the Marriott hotel website upgrade Provided consulting services as Project Technical Lead at Verizon, Silver Spring, Maryland (Formerly Bell Atlantic and largest wireless telecommunications provider in the USA)→ Designed & developed Data Warehousing and Business Intelligence solutions for processing large volume of service orders & calls from telecom switches; provided reports to the top management → Wrote proposals for architecture, team structure & cost estimation to integrate Verizon’s former GTE and Bell-Atl network metrics data warehouse

Herndon, Va

Consulting with: AT&T Led development of fully functional desktop suite prototype and implementation of web interface for US-wide users to provide feedback on each individual screens of prototype Managed complete web server setup for the intranet project web site and developed a unique CGI based tree browser for easy access to online documentation for users

Tulsa, Oklahoma Area

 Led several modules and their queue-based communication for rated long distance call data delivery system called Customer Event Distribution on IBM RS6000 platform Implemented functionality enhancement and performance improvement that reduced data delivery time by more than 50 percent and helped meeting overnight delivery deadline

New Delhi, Mumbai, Pune - India

 Worked with a cement firm to finalize requirements for Computer Integrated Manufacturing expert system modules such as Energy Management, Fault Monitoring and Diagnosis, etc. Designed and developed steel annealing process control for a Japanese steel company (learned Japanese), developed Batch Distillation Column design and simulation software for process industry as well as DOS file-system mounting to UNIX operating system kernel

Mba, Info Systems And Intl Business Management

M.Tech., Electrical Engineering

B.E., Electrical Engineering

Education record