Currently employed as a guest service associate atJio World Convention Center, a world-class one-of-a-kind organization. Being a part of pre-opening team, where I engage, blocking rooms,making SOPs, CRM, guest feedback, client relations, meet and greet, escort, and manage thousands ofguests, specially dealing with the VIPs, as well asdeal with a variety of guest requests, handle calls,managing event operations, F&B, ensuring propersafety measures etc. Worked as an Events… Show more Currently employed as a guest service associate atJio World Convention Center, a world-class one-of-a-kind organization. Being a part of pre-opening team, where I engage, blocking rooms,making SOPs, CRM, guest feedback, client relations, meet and greet, escort, and manage thousands ofguests, specially dealing with the VIPs, as well asdeal with a variety of guest requests, handle calls,managing event operations, F&B, ensuring propersafety measures etc. Worked as an Events Planner for Major events such as:1- 141st Session of International Olympic Committee.2- Launch of NMACC ( Nita Mukesh Ambani CulturalCentre ).3- ICC ( Indian Cancer Congress ) 20234- British Deputy High Commission Meeting. Show less

Worked with one of the best hotel brand in IndiaThe Oberoi Hotels and Resorts. Where I:Accommodated guests by making them feel welcome.With quick computer and cash register skills, I wasable to speed up the check-in/check-out process.Completing Daily reports, bucket checks, and other tasks. Assist guests with their requests and resolve issuesto ensure that they are satisfied.Keep the lobby and communal areas clean and well- maintained.

Completed Industrial Training in Food & Beverage, Kitchen, Housekeeping & Human Resource(HR)