Chirag Khushalani Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

👉Driving the transformation of overall experience and design for various investment journeys and Personal Finance Manager (PFM).👉Lead the revamp of Axis Securities' trading product and managing a team of designers to deliver exceptional user experiences. 👉Mentoring and training junior designers, contributing to their growth and development within the organization👉Contributing to the design audits and process across ADL (Axis Design Lab), ensuring team alignment and adherence to standards

Mumbai, Maharashtra, India

👉 Built and documented Subzero 1.0, Axis Bank’s design system that is currently being used by internal and externalteams with more than 100+ designers & developers andhence used by 240+ million customers of Axis Bank acrossIndia.👉 Caretaker of the design process and user-centered design👉 Designed a banking super app for improving the discovery of various banking products and native onboarding journeys 👉 Redesigned savings account onboarding journey👉 Introduced the internal design process to maintain alignmentwith the team

Mumbai Area, India

• Took Cross border selling app "Tradehub" from idea to MVP launch. • Led the end to end design of a web portal and mobile app for Trade finance• Ideation to launch of HSN code finder• Worked on introducing an internal design library to maintain consistency across all products

Mumbai Area, India

•Analyzed user behavior and engagement data from brand campaigns on Facebook and Instagram to inform and design product strategies that enhanced user acquisition and retention.•Designed and optimized end-to-end digital experiences to reduce friction in user journeys, significantly improving conversion rates and efficiency.•Revamped the company’s website with a focus on responsive design, accessibility, and SEO optimization, ensuring a seamless and user-centered experience across devices.•Integrated and optimized a live chat feature to streamline real-time support, resulting in improved user engagement and satisfaction.•Collaborated cross-functionally to drive product enhancements and align promotional initiatives with user needs, boosting product visibility and engagement.

Discovered and leveraged knowledge of Marketing and the Real Estate industry.Written a case study on 99acres.com.

Worked and created a research report for Parle-G 20-20 campaign during IPL 2012.

Master Of Communication, Majors Digital And Design Thinking, 3.6/4

Master Of Business Administration - Mba, Marketing, 3.5/4

Professional Education, User Experience And Interaction Design

Learnt various topics ranging from User experience design to Interaction Design. Levelled up my skills on Mobile UX and Design Process..

Bachelor Of Business Administration (Bba), Marketing, 3.5/4