Chirag Patil

Chirag Patil Email and Phone Number

Director, Customer Success at Oracle | NetSuite @ NetSuite
Chirag Patil's Location
United States, United States
Chirag Patil's Contact Details

Chirag Patil work email

Chirag Patil personal email

n/a
About Chirag Patil

Chirag Patil is a Director, Customer Success at Oracle | NetSuite at NetSuite. Colleagues describe him as "I have worked with Chirag for 6 years. It goes without saying that he has a remarkable talent, but apart from being a wizard architecting NetSuite Custom Solutions, he’s always ready to reach out to help others in the team. Chirag has always taken his role seriously and is passionate about his clients.", "As a wholesale distribution as well as services organization, we presented NetSuite with some unique challenges in our customization of their platform. Converting many legacy processes as well as taking advantage of new features in the software took time, energy and lots of patience. Chirag was instrumental to the success of our implementation in that he took the time to understand the work processes we were targeting for automation and facilitated some very creative results for our teams. I look forward to the next time we work together.", and "Chirag is one of the best Netsuite technical consultant I've had a pleasure working with. His in-depth knowledge and technical skills have helped us to overcome many challenges and automate/streamline the business processes. He is a great asset to any organization."

Chirag Patil's Current Company Details
NetSuite

Netsuite

View
Director, Customer Success at Oracle | NetSuite
Website:
netsuite.com
Employees:
1
Chirag Patil Work Experience Details
  • Netsuite
    Director
    Netsuite Apr 2024 - Present
    Austin, Tx, Us
  • Netsuite
    Senior Practice Manager
    Netsuite Oct 2018 - Mar 2024
    Austin, Tx, Us
    • Delivery Lead/Project Sponsor for NetSuite Analytics Warehouse (NSAW), Oracle Integration Cloud (OIC), and technical customization intensive implementations/projects.• Developed & built consensus within senior management around the new vision, roadmap, and expansion for OIC and NSAW services. Executed roadmap, including oversight of cross departmental teams.• Lead an expert panel on the NSAW Live Podcast on social media platforms.• Managed multiple teams (2), each with distinct disciplines, simultaneously and with 10+ direct reports. o Built a 5-member team of diverse consultants to bring new product services to market. Planned activities with NSAW Product and Engineering teams to ramp up/enable team. Drove Beta program to implement NSAW for 30+ customers. o Built and hired 10+ members team to form the basis for NetSuite’s NSAW practice. o Developed the team’s expertise on OIC by planned activities with OIC Product and Engineering teams to ramp up/enable team.• Manage NSAW and Integration project portfolio to ensure quality, on-time and on-budget implementations using a mix of global resources.• Partner with Product, Sales, Support and Education teams on Go-to-Market activities.• Work closely with the Product and Engineering teams to provide customer feedback, improve the features, and build impactful solutions. Influence the direction of the product roadmap based on customer needs and gaps identified during implementation.• Report to senior leadership on key metrics, including project health status, product issues, risk, and action plans.• Support pre- and post-sales/solutioning teams to drive upsell and strengthen backlog.• Developed and launched NetSuite Shared Service’s reuse program by deploying a Self-Service tool for cross departmental teams to quickly search, estimate, deliver, and support solutions efficiently and profitably.• Assisted the Education team with the redesign of the NetSuite SuiteCloud Developer Certification program.
  • Netsuite
    Consulting Technical Manager
    Netsuite Jan 2017 - Oct 2018
    Austin, Tx, Us
    • Delivery Lead for Advertising Media Publishing (AMP) vertical.• Experience working on various NetSuite modules and providing recommendation on customizing NetSuite.• Technical Lead on complex enterprise implementations for AMP and Software customers (e.g., Spotify, AOI Pro., United Talent Agency, Widen Kennedy, Possible, Vice Media, etc.)• Lead onshore and offshore technical resources on development of proposed solutions and enhance standard NetSuite functionality.• Handle escalations and act as point of contact for end-to-end project deliverables.• Mentor and coach new hires and other technical resources. Provide guidance, training, shadow project opportunities and ramp up.• Contribute to knowledge repository, best practices, resourcing, and timelines on large projects. • Complete cycle of Project Management, from assigning tasks to Developers, QA, and managing project budget, schedule, and quality of deliverables, to ensuring the ultimate success and acceptance of the project.• Schedule and manage team meetings with development and QA on resolving high priority and critical issues.• Configure, customize, design, and develop within the NetSuite platform.
  • Netsuite
    Sr Ps Technical Consultant
    Netsuite Jul 2016 - Dec 2016
    Austin, Tx, Us
    • Experience working on various NetSuite modules and providing recommendation on customizing NetSuite. Worked on projects with high profile Manufacturing, Warehouse/Distribution, Retail, and Software customers (e.g., GoPro, Fitbit, Pure Storage, Digital Check, Williams Sonoma, Roku, Qualcomm, Groupon, Cloudera, Jive Software, WageWorks, Centrify, Survey Monkey, etc.)• Responsible and accountable for managing multiple projects; directed towards strategic business and other organizational objectives.• Schedule and manage team meetings with Development and QA on resolving high priority critical issues.• Contribute towards the architecture and enhancement of solutions. Hands on experience with scripting, workflows, and configurations.• Handle escalations and point of contact for complete delivery of the projects.• New hire mentor. Provide guidance, training, shadow projects and ramp up.• Contribute towards SuiteSolutions (reusable solution) design and architecture.
  • Netsuite
    Ps Technical Consultant
    Netsuite May 2013 - Jul 2016
    Austin, Tx, Us
    • Conduct Gap Analysis of the AS-IS system, to identify key areas of concern and addressed them with the business team. Document the AS-IS and TO-BE processes.• Analyze and design functionality based on the customer’s requirements.• Prepare Technical Requirements document based on the understanding of the required functionalities - entirely re-engineering the existing process to make it more effective and efficient.• Defined Business Rules and Data Rules based on the understanding of the existing system and inputs from the business users and stakeholders. • Contribute towards the design, development, enhancement, testing, and deploying solutions. Hands on experience with scripting, workflows, and configurations.• Responsible for demo of reusable solutions to customer. Also review and provide feedback while in design and development phase as a member of SuiteSolutions team. Some of the reusable solutions include Advance Approval Process, Consolidated Invoicing, Inventory Management, PDF generator, Shared Vendor Bills, etc.• Assist in troubleshooting customer issues related to NetSuite.
  • Synactive
    Sr. Solution Engineer
    Synactive Jan 2012 - May 2013
    Alameda, California, Us
    • Experience working on various SAP Modules (Materials Management, Warehouse Management, Plant Maintenance, Quality Management, Sales and Distribution, Production Planning, Human Resource)• In depth understanding and experience in using SAP Front end tools (SAPGui), transactions, three tier architectures (SAPGui, Application server and database server). • Implemented third party customization software (GuiXT) in functional areas of different SAP modules in 12 companies.• Create mockups and wireframes using Visio to help facilitate the conversion of business needs into technical requirements.• Authored Business Requirement Documents (BRD), Functional Requirements, Non-Functional Requirements. • Contribute towards the design, development, enhancement, testing and deploying GuiXT solution• Perform system tests to ensure that software meets functional specifications and design requirements. • Prepare a variety of documentation per customer requirements using industry standard methodology during software development, including requirements and user interface scenarios, detail layout, architecture, and significant items.• Provide technical training to customers on usage of customized screens developed by using third party tools for understanding the underlying business (GuiXT, InputAssistant, Viewer and Designer components for SAP R/3 customization and deployment)
  • Synactive
    Solution Engineer
    Synactive May 2010 - Dec 2011
    Alameda, California, Us
    • Analyze customers SAP business process, provide recommendations for customizing.• Gather business requirements. Prepare functional specification for creating SAP function module• Assisted in troubleshooting user problems relating to SAP customization issues.• Basic understanding of SAP Transport management system, SAP Print tools, SAP Web development tools.• Helped customers in fixing basic SAP Basis related issues blocking proper functioning of Synactive products.• Prepare technical documentation and user manual guide for the customers
  • Synactive
    Jr. Solution Engineer
    Synactive Dec 2009 - Apr 2010
    Alameda, California, Us
    • Provided remote desktop assistance to customers, helping them in new functionality development, error handling and bug fixing on automation scripts under development. • Responsible for trouble shooting and debugging SAP customizations.• Responsible for modifying the existing scripts with improvement.• Resolve questions and problems from clients and provide Technical Support• Responsible for other duties as assigned.
  • California State University, Chico
    Sap Administrator
    California State University, Chico Jan 2008 - Dec 2009
    Chico, Ca, Us
    Implemented SAP ECC 6.0 for a construction equipment manufacturer. It included the creation of “to be” business process maps, configuration of the SAP IMG (organizational structure for materials management and production), creation of master data for materials management, developed and performed unit, scenario and integration testing for purchasing processes, and created training program for end users in the materials management area.
  • Zain Information Systems
    Network Engineer
    Zain Information Systems Nov 2005 - Apr 2006
    Designed & Implemented Networking infrastructure including Security using devices like Cisco Routers, Switches and Hubs for LAN, Virtual LAN, WAN.

Chirag Patil Education Details

  • California State University, Chico
    California State University, Chico
    Management Information System
  • Savitribai Phule Pune University
    Savitribai Phule Pune University
    Electronics & Telecommunication

Frequently Asked Questions about Chirag Patil

What company does Chirag Patil work for?

Chirag Patil works for Netsuite

What is Chirag Patil's role at the current company?

Chirag Patil's current role is Director, Customer Success at Oracle | NetSuite.

What is Chirag Patil's email address?

Chirag Patil's email address is cp****@****ite.com

What schools did Chirag Patil attend?

Chirag Patil attended California State University, Chico, Savitribai Phule Pune University.

Who are Chirag Patil's colleagues?

Chirag Patil's colleagues are Mervan Oyunda, Kyle Andrew Medina, Jamel Farid, Yuliua Moon, Marta Cvečková, Anil Parmar, Katrin Ebersbacher.

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