• Led the day-to-day operations of the Company, a provider of managed IT solutions to US-based clients• Managed budgets, oversaw team projects, and implemented process improvements to increase efficiency and customer satisfaction• Developed and executed strategies to drive sales and achieve business goals• Built and maintained strong relationships with clients, resulting in repeat business and referrals

• Brainstormed content marketing strategies based around client's business goals, existing content and chosen key performance indicators.• Gathered campaign results and developed reporting dashboard to illustrate campaign effectiveness.• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.• Launched successful digital marketing campaigns that achieved goals for increased website traffic.• Analyzed industry trends and benchmarked competitors to inform marketing strategies.• Created reports to track performance of marketing campaigns and suggest improvements.• Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.• Created and managed social media campaigns to increase brand engagement.• Increased brand awareness through creation and management of social media channels, boosting social media engagement

• With Team effort , developed a Java-based CRM system to improve business operations and customer service• Led the team in providing digital marketing and IT consultation services to US-based clients, including search engine optimization, social media management, and IT infrastructure design• Built and maintained strong relationships with clients, resulting in repeat business and referrals