If you're aiming for big improvements like boosting sales by 20%, cutting costs by 20%, and making services 15% more efficient, count me in. I've got a track record of achieving those goals and getting recognized for it.🏢 After finishing my MBA, I started at Betfred in the UK, focusing on getting more customers and boosting sales. I learned how to study trends and organize events to improve the business. Wanting to do more and learn from different places, I joined KPMG in India. There, I helped companies do things better, saving them money while still giving good service. Now, I use what I've learned from both international and extensive company experiences to help a Pharma supply chain business in India grow digitally. My job is to ensure everything goes well and find new ways to make money. In the future, I want to keep using my skills to help businesses do well. ➡️ During my journey, I've had some big successes:I boosted revenue and profitability at the medical supply chain through innovative ordering channels, increasing sales revenue by 20% and profitability by 10%. Additionally, targeted strategies raised surgical product sales by 20%.At KPMG, I streamlined operations, reducing expenses by 20%, improving service efficiency by 15%, and enhancing client satisfaction by 25%.At Betfred, I led sales initiatives, elevating revenue by 20%, and devised strategies that boosted customer retention by 12%, showcasing a talent for optimizing revenue and fostering strong client relationships.➡️ Looking ahead, I am excited about the opportunities to continue making a meaningful difference in the organizations I serve. My core values of integrity, collaboration, and a relentless pursuit of excellence guide my approach to every project and interaction.➡️ I am always open to connecting with fellow professionals who share a similar passion for driving positive change and delivering impactful results. 💼Let's connect and explore how we can collaborate to achieve our mutual goals. 💼Reach out via LinkedIn or email at chirag_msf@yahoo.co.in
Shah Medicals
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Supply Chain Operations ManagerShah Medicals May 2023 - Present
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Supply Chain Operations ManagerShah Medicals Feb 2019 - Apr 2023IndiaStreamlined internal processes to enhance operational efficiency, identified improvement areas, and implemented changes to boost productivity.• Generated reports on key performance indicators (KPIs) for operations and supply chain, analyzing data to identify trends and areas for improvement.• Introduced a channel for ordering medicines via instant messaging and social media apps, resulting in a 20% revenue increase from channel sales and a 10% improvement in profitability.• Implemented targeted strategies that led to a 20% increase in surgical product sales.• Ensured high customer service levels by addressing queries and concerns, implementing strategies to enhance customer satisfaction and loyalty.
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Assistant ManagerKpmg India Apr 2018 - Jan 2019Bengaluru, Karnataka, India• Directed multiple end-to-end consulting engagements, including diagnostic studies and process design, leading to process optimizations and the implementation of improvement methodologies.• Managed and optimized engagement structures, resulting in a 20% reduction in operational expenses, a 15% increase in service efficiency, and a notable 25% improvement in client satisfaction metrics.Key Projects:• Implemented ITIL-based ITSM process optimization for a leading German automobile manufacturer's shared services center in India.• Spearheaded process optimization based on CMMI Level 3 for a Government department of Defense Research and development (DRDO).• Conducted training sessions for Lean Six Sigma Green belt and Data Analytics for over 50 professionals across different industries. -
ConsultantKpmg India Apr 2016 - Apr 2018Bengaluru Area, India -
Associate ConsultantKpmg India Jan 2013 - Apr 2016Bengaluru Area, India• Collaborated on consulting engagements, contributing to process assessment, workflow creation, and identification of metrics/KPIs, and provided support for deploying frameworks such as CMMI & ITIL.• Supported the organization’s readiness review and facilitated the final process appraisal/audit in accordance with guidelines set by certifying bodies.Key Projects:• Served as an onsite project coordinator for Business Process Management at the world's largest software company in India, bridging the gap between stakeholders and the development team to optimize processes and promote transparency.• Established and enhanced end-to-end engineering and service management processes for a leading Healthcare IT Service Provider in India, facilitating successful organizational change. -
Assistant ManagerBetfred May 2011 - May 2012• Identified key business opportunities and organized promotional events to attract potential customers, revitalizing market share to achieve organizational goals.• Conducted comprehensive trend and competitor analysis, providing insightful recommendations to enhance product quality and Customer Satisfaction (CSAT) levels.• Led sales and marketing initiatives, strategically enhancing customer relationships to optimize revenue generation, resulting in a 20% increase in sales revenue and a 12% growth in customer retention rate.
Chirag Shah Education Details
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Icfai UniversityTech*Electronics & Communication -
Seth Anandram Jaipuria School12Th -
Seth Anandram Jaipuria School10Th
Frequently Asked Questions about Chirag Shah
What company does Chirag Shah work for?
Chirag Shah works for Shah Medicals
What is Chirag Shah's role at the current company?
Chirag Shah's current role is Continuous Improvement Specialist | Business Transformation | Process Management | Problem Solver | Effective Communicator | Team Worker.
What schools did Chirag Shah attend?
Chirag Shah attended Liverpool John Moores University, Icfai University, Seth Anandram Jaipuria School, Seth Anandram Jaipuria School.
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Chirag Shah
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Chirag Shah
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Chirag Shah
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CHIRAG SHAH
Global Entity Mgt. | Barrister And Solicitor | Qualified Law Clerk - Ilco Ontario | Corporate Secretary | Ll.B, | Securities Law CourseToronto, On
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