Responsible for Product vision and strategyPart of Leadership teamWith Customer behaviours at the centre, continuously evolving in - Empathy, understanding of Social psychology, human evolution & behavioural science studies- Product strategy - Product discovery (finding the right problem) in engagement with Design, Marketing & Research teams- OKRs bottom-up, roadmaps & workshops- Nurturing Product talents as team culture and lean Product Ops- Product processes & cadences for stakeholders to align, including structuring across the company- Customising Product frameworks to deal with complex problems & building strong product habits- Collaborative ways of working with technology engineering, marketing, sales, data and finance teams

- Nurturing Product & design teams- Building Product org ground-up to lead the Organisation's Business goals

Striving to improve millions of lives!!Learning & applying Social psychology & Outcome Driven Innovation to empower Women from low-income Indonesian families to become local entrepreneurs. - OKRs and RoadmapMapanhttps://www.linkedin.com/company/mapan-pt-ruma

Alibaba Group, Joint Venture with Paytm India (Payments)Global platform that can be scaled & localised for faster time to market using domain model- Responsible for User domain, adoption of the platform & competitor analysis- PM Pairing in User engagement & retention, by addressing user experience specifically in refunds

Keeping Customer privacy at the center, how can banks innovate in offering services in partner sites?- API & Partnership program that can bring banking services closer to Customers in APAC & EMEA - Responsible for Authorisation & Privacy of Customer data, ensuring Product Design is Simple and Global, yet resonate local to the country

Multiple exciting roles that accelerated my career path (on Payrolls of Consultancy for DBS)AI Powered Chatbot & Facebook Messenger Platform - 2016-17- Chatbot that can answer Customer’s questions, reducing complexity for the customer and lowering support costs for the company- Deep-dive and learnt the concepts of NLP, Intents, Facebook Messenger Platform and how the bot understands human context with trainingDBS Lifestyle! – Credit Cards - 2016 - Transforming once-in-a-while transactional nature app to frequently engaging experiences close to Customer lifestyle, using Contextual recommendations, Games, Rewards Program and so onDBS PayLah! Pay to Merchants - 2015- Customers would make payments from Mobile, when purchasing from Merchant sites. - APIs for e-commerce Payments & Sandbox product for faster onboarding of merchants DBS PayLah! Pay to Friends (Mobile wallet) - 2014- Mobile wallet that work just with mobile number & remove hassles in payments to friends- Responsible for acquisition with sign-up promotions and Split bills- Setup & led the in-house team from scratch to 2 squads

After Citi Mobile Russia, Citibank offered an important role to drive Mobile apps across APAC & EMEA- Lead the Mobile front in Go-To-Common, a global initiative in the bank. Various technical assessments and evaluations were done to integrate with backend systems

Interested in Mobile smartphone capabilities and joined in a then Start-up company- Citibank Mobile Russia, full stack experience with Mobile apps (iOS, Android) and Backend systems- Empathy towards users, tweaked the underlying frameworks to support Russian language

Developed Mobile Applications for a Malaysian Bank – HongLeong Bank. Astonished by the great user experience and speed of iOS, open-source and easy to implement aspects of Android and then, how secure Blackberry was.