Chiranjeevi Kintada
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Chiranjeevi Kintada Email & Phone Number

Head of Operations | IT Ops, Tech Support, Customer Support Leader | Driving Growth, Innovation and Scalability at Cryptoforce India
Location: Hyderabad, Telangana, India 5 work roles 3 schools
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Current company
Role
Head of Operations | IT Ops, Tech Support, Customer Support Leader | Driving Growth, Innovation and Scalability
Location
Hyderabad, Telangana, India

Who is Chiranjeevi Kintada? Overview

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Quick answer

Chiranjeevi Kintada is listed as Head of Operations | IT Ops, Tech Support, Customer Support Leader | Driving Growth, Innovation and Scalability at Cryptoforce India, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Chiranjeevi Kintada.

Chiranjeevi Kintada previously worked as Head of Operations at Cryptoforce India and Manager, Incident Response & Customer Management at Realpage, Inc.. Chiranjeevi Kintada holds Bachelor Of Science (B.S.), Aeronautics/Aviation/Aerospace Science And Technology, General, A from Singhania University.

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Cryptoforce India

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Profile bio

About Chiranjeevi Kintada

Results-driven technology and operations leader with 12+ years of diverse experience spanning Aviation Operations and Information Technology. My career uniquely bridges aircraft operations expertise with advanced IT service delivery, offering a rare combination of technical acumen and operational leadership.Starting in aviation with InterGlobe Aviation Ltd, I mastered multiple critical roles including Certified Aircraft Load Control, SME in Airport Operations, and Safety Auditing before transitioning into Aviation IT projects (Piloting Inform Software from conception to delivery). This foundation enabled me to spearhead technological transformations while maintaining a deep understanding of ground-level operations.Currently leading operations at a prominent Indian crypto exchange, following successful tenures at RealPage and CyLogic, where I:• Direct mission-critical incident response and customer management.• Lead cross-functional teams across IT Operations, Technical Support, and Customer Service.• Implement robust security measures and operational frameworks.• Drive operational excellence through Agile methodologies and ITIL best practicesCore competencies:• Strategic Operations Leadership• Incident Management & Response• Team Building & Mentorship• Application and Customer Support• Process Optimization & Automation• Regulatory Compliance• Change ManagementI thrive on building and leading high-performing teams, optimizing operational efficiency, and delivering exceptional customer experiences across complex technical environments. My approach combines strategic thinking with hands-on problem-solving, ensuring sustainable growth and operational excellence.

Listed skills include Aviation, Customer Service, Load Control, Ramp Safety, and 24 others.

Current workplace

Chiranjeevi Kintada's current company

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Cryptoforce India
Cryptoforce India
Head of Operations | IT Ops, Tech Support, Customer Support Leader | Driving Growth, Innovation and Scalability
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5 roles

Chiranjeevi Kintada work experience

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Head Of Operations

Current

Hyderabad, Telangana, India

  • Direct operations for a leading Indian crypto exchange and blockchain solutions provider.
  • Lead IT Ops, Tech Support, Customer Support, and Bank-related Support teams
  • Implement robust security measures for user funds and data protection
  • Oversee platform maintenance and scaling for rapid user growth
  • Develop infrastructure upgrade plans for enhanced performance and security
  • Align IT strategies with business goals and regulatory requirements
Oct 2024 - Present

Manager, Incident Response & Customer Management

Hyderabad, Telangana, India

  • Led critical incident management for RealPage, a leading SaaS provider in the real estate industry
  • Orchestrated major incident bridge calls, driving efficient problem-solving and swift service restoration
  • Implemented and refined incident management processes, significantly improving mean time to respond (MTTR)
  • Collaborated with CIO/CTO stakeholders to align incident management strategies with business objectives
  • Collaborated with the 24/7 Network Operations Center (NOC), ensuring round-the-clock incident response capabilities
  • Spearheaded the establishment of the Incident Management process and Operations base in India, expanding global support
Apr 2024 - Oct 2024

Manager - Product Support And Delivery

Hyderabad, Telangana, India

  • Implemented Agile methodologies, enhancing project efficiency and cost-effectiveness.
  • Fostered team communication for successful project completion.
  • Developed detailed project plans with clear timelines and budget requirements.
  • Led diverse teams, ensuring adherence to company standards.
  • Enhanced QA/QC processes, reducing product defects.
  • Addressed client concerns promptly, improving product quality and customer satisfaction.
Nov 2022 - Mar 2024

Manager - Product Support And Business Development

Hyderabad, Telangana, India

  • Implemented Agile methodologies, enhancing project efficiency and cost-effectiveness.
  • Fostered team communication for successful project completion.
  • Developed detailed project plans with clear timelines and budget requirements.
  • Led diverse teams, ensuring adherence to company standards.
  • Enhanced QA/QC processes, reducing product defects.
  • Addressed client concerns promptly, improving product quality and customer satisfaction.
Sep 2021 - Oct 2022

Manager - Airport Ops & Customer Success (It Projects)

Chennai Area, India

  • Started in aviation across multiple roles: Aircraft Maintenance, Airport Operations, Customer Services, Aircraft Turnaround Coordination, Certified Load Controller, Marshaller, and Safety Auditor.
  • Transitioned into Aviation IT due to a strong interest in aviation technology, leading projects and entering the Information Technology sector.
  • Played a key role in customizing Inform software for IndiGo Airlines, overseeing deployment and training at multiple Indian locations.
  • Implemented efficient airport operations adhering to regulatory standards, enhancing operational efficiency.
  • Managed flight schedules to ensure punctuality, minimizing delays and customer complaints.
  • Developed comprehensive emergency response plans, ensuring swift action during critical incidents.
Feb 2012 - Sep 2021
3 education records

Chiranjeevi Kintada education

Bachelor Of Science (B.S.), Aeronautics/Aviation/Aerospace Science And Technology, General, A

Aviation Science, Aircraft Maintenance Engineering

Aircraft Maintenance Engineering - Avionics, Aeronautics/Aviation/Aerospace Science And Technology, General, A

Activities and Societies: Best Sportsman of the Year - 2009 Played National-level Volleyball & Badminton matches.

Senior Secondary Education, Mathematics, A

Sainik School Korukonda

Activities and Societies: South Zone Championship Inter-Zonal Championship Debates and Elocution Quiz Winners

FAQ

Frequently asked questions about Chiranjeevi Kintada

Quick answers generated from the profile data available on this page.

What company does Chiranjeevi Kintada work for?

Chiranjeevi Kintada works for Cryptoforce India.

What is Chiranjeevi Kintada's role at Cryptoforce India?

Chiranjeevi Kintada is listed as Head of Operations | IT Ops, Tech Support, Customer Support Leader | Driving Growth, Innovation and Scalability at Cryptoforce India.

Where is Chiranjeevi Kintada based?

Chiranjeevi Kintada is based in Hyderabad, Telangana, India while working with Cryptoforce India.

What companies has Chiranjeevi Kintada worked for?

Chiranjeevi Kintada has worked for Cryptoforce India, Realpage, Inc., Cylogic, Axiom, and Indigo (Interglobe Aviation Ltd).

How can I contact Chiranjeevi Kintada?

You can use AeroLeads to view verified contact signals for Chiranjeevi Kintada at Cryptoforce India, including work email, phone, and LinkedIn data when available.

What schools did Chiranjeevi Kintada attend?

Chiranjeevi Kintada holds Bachelor Of Science (B.S.), Aeronautics/Aviation/Aerospace Science And Technology, General, A from Singhania University.

What skills is Chiranjeevi Kintada known for?

Chiranjeevi Kintada is listed with skills including Aviation, Customer Service, Load Control, Ramp Safety, Airlines, Operations Management, Team Management, and Load Balancing.

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