Chiranjib B Email & Phone Number

Singapore

Singapore, Singapore

Singapore

Singapore

Singapore

Pune Area, India

The Cloud Services team is responsible for enabling other teams to deliver and maintain the eGain product for our customers in Cloud Environments like AWS and Azure.Key Responsibilities:1. Developing and maintaining a web-based application to be used by Operations Support and Infrastructure teams.2. Developing code to support Cloud Infrastructure automation3. Formulating software design4. Code Review5. Mentoring 4 direct-reports6. Enabling Infrastructure and Operations Support teams to maximize efficiencyTechnologies: NodeJS(Express, Pug, React), Powershell, Ruby, Chef, Python, MongoDB, HTML, Javascript, CSS, GITOverseas Experience: 3 month stint in Newbury, United Kingdom

Pune Area, India

eGain is a product that focuses on CRM. It helps major organizations across EMEA and NA to leverage various interaction channels like Chat, Knowledge Content Management, Offers, Social Media, etc. all bundled in one product.Key Responsibilities:1. Gathering requirements around new product features, in addition to suggesting and collating the same2. Formulating design and test cases3. Driving changes through the various cycles of SDLC4. Helping Operations Support to debug and understand customer issues5. Picking up product bugs and develop a fix as required6. Mentoring direct-reports7. Code ReviewTechnologies & Frameworks: Java EE (6, 7, 8), HTML, Javascript, CSS, ExtJS, MomentJS, Hibernate, Spring, SDKs for Facebook/Twitter/YouTube, an in-house ORM Solution, SVN, Maven, IISDatabases: SQL Server, Oracle DBServers: Weblogic, JBoss/Wildfly, Jenkins, IIS, Apache httpdOverseas Experience; 3 month stint in Slough, United Kingdom

Chennai Area, India

Citicorp Services India Limited is Citibank's internal software division that administers and enables the myriad nature of transactions under the Citibank umbrella.Key Responsibilities:1. Understanding and developing the code responsible for FXLM trades2. Overseeing and working towards porting of existing legacy code base from vendor companies to CSIL3. Interacting with upstream and downstream teams to understand and facilitate software changes as required4. Assisting Operations Support team to tackle problems in live tradesTechnologies: Java EE, JMS, Tibco EMS, Tibco RV, Shell ScriptingDatabases: Oracle DB, Sybase

Chennai Area, India

Infosys is a major global player in technology services and consulting.I had the opportunity to work on their behalf for enabling and automating global communications sent out by American Express to their customers.Key Responsibilities:1. Understanding the various communication channels used by American Express to reach out to their customers2. Making adhoc changes to their existing software channels3. Formulating design and test cases for changes and take them through the review process4. Overseeing change management process with external teams for deployments5. Working and developing an understanding of the Lettering Template solution called Thunderhead to be able to integrate the same with corporate softwareHighlight: I was trusted as a one man team with redeveloping a legacy web based application and change it to use a new framework. The application was used by American Express agentsTechnologies: Java EE, HTML, Javascript, CSS, Spring, Struts, JMSDatabases: IBM DB2