Digital Product Owner
CurrentLed digital product development at Emaar in Dubai, utilizing Agile Scrum methodologies to drive rapid time-to-market and enhance customer experience. Established a Digital Center of Excellence to streamline operations and launched innovative digital features like ANPR and DLP Claim to drive product adoption and competitive advantage.• Conducted digital market analysis and customer research to identify trends and opportunities for digital product innovation.• Reduced customer service time by 50% through the Digital Center of Excellence, delivering exceptional digital experiences.