Chisca Doctora Email and Phone Number
I bring over five years of experience working in the insurance industry, great adaptability to new systems, and excellent training, mentorship and teamwork skills.I was a loyal employee to Manulife Financial/John Hancock throughout those five years, both as a Client Account Representative and a Participant Service Representative. I was able to develop my leadership skills within the company through various opportunities such as training, mentorship and e-mail reviewing.I am currently pursuing further education at Centennial College for Office Administration - Health Services.
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Medical AdministratorUniversity Health NetworkToronto, On, Ca -
SecretaryUniversity Health Network Apr 2024 - Present
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Medical AdministratorStep Right Foot Clinic Dec 2022 - Present• Facilitating patient inquiries, scheduling and confirming of medical appointments using the Jane application, and act as a liaison between patients and healthcare providers.• Accurately administering payments and processing of insurance claims on behalf of patients.• In charge of obtaining and maintaining confidential medical files and records.• Supervising office procedures and routines, such as cleanliness of medical/surgical equipment and procedure rooms. -
Client Account ManagerManulife Aug 2018 - Aug 2022• Overseeing retirement plans such as 401k pension plan, and ensuring client retention.• Effectively using multiple administrative systems to resolve inquiries, within the defined service standards.• Providing mentorship and training to newly-hired staff, in adherence to the proper methods recognized by the company. -
Participant Service RepresentativeManulife Oct 2016 - Aug 2018• Researching and resolving client inquiries within specified timelines.• Efficiently managing critical issues in ensuring customer satisfaction while preserving confidentiality of private personal information.• Displaying operative communication skills with plan members and plan sponsors in a calm and professional manner.
Chisca Doctora Education Details
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Office Administration - Health Services -
Psychology
Frequently Asked Questions about Chisca Doctora
What company does Chisca Doctora work for?
Chisca Doctora works for University Health Network
What is Chisca Doctora's role at the current company?
Chisca Doctora's current role is Medical Administrator.
What schools did Chisca Doctora attend?
Chisca Doctora attended Centennial College, Cebu Normal University.
Who are Chisca Doctora's colleagues?
Chisca Doctora's colleagues are Genevieve Cooke, Gail Model, Leah Zarnett, Helena Erin Brown, Msw Rsw, Helen Chan, Marisa Moore, Fatama Muzmal.
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