Sarah Chisholm Email and Phone Number

Exercised both soft and hard skills while taking inbound phone calls from customers looking for solutions to their banking and credit card problems. Showcased ability to solve problems uniquely and in a timely manner while also finding opportunities to position and offer digital advice to customers to achieve first call resolution.

- Oversaw day-to-day operation of the Conferences & Accommodations Office- Prepared bi-weekly schedule according to the needs of incoming conferences- Responsible for cash management, including payment processing, refunds and deposits.- Assisted with the planning of small to large scale conferences and events- Performed various conference and event set-ups- Managed online registrations, payments and inquiries - Prepared relevant reports on occupancy, custodial requirements, facility repairs, etc.- Performed other duties as assigned by the Manager of Housing, Conference and Event Services and/or Conference Coordinator.- Responsible for front-of-house coordination for summer hotel operation.- Assisted guests with booking and modifying reservations.- Offered customer service to guests.- Provided campus and tourism information to visitors.

- Assisted with the planning of small to large scale conferences and events- Performed various conference and event set-ups- Managed online registrations, payments and inquiries - Prepared relevant reports on occupancy, custodial requirements, facility repairs, etc.- Performed other duties as assigned by the Manager of Housing, Conference and Event Services and/or Conference Coordinator.- Responsible for front-of-house coordination for summer hotel operation.- Assisted guests with booking and modifying reservations.- Responsible for cash management, including payment processing, refunds and deposits.- Offered customer service to guests.- Provided campus and tourism information to visitors.