In my role at Nando's, I excel as both a waitress and a coordinator, contributing to a vibrant dining experience for our guests. My responsibilities include:Customer Service: Providing exceptional service by greeting and assisting customers, taking orders, and ensuring a welcoming atmosphere.Team Coordination: Collaborating with kitchen staff and fellow team members to ensure timely food delivery and efficient restaurant operations.Training & Mentorship: Assisting in training new staff members on service protocols, menu knowledge, and customer interaction to maintain high service standards.Problem-Solving: Addressing customer inquiries and concerns promptly, ensuring a positive dining experience and customer satisfaction.Operational Support: Managing inventory and supplies, ensuring the dining area is clean, organized, and ready for guests at all times.This experience has enhanced my communication, teamwork, and multitasking skills, allowing me to thrive in a fast-paced environment while delivering top-notch service.

Sales Manager | Something else Phone company ]january, 2020– september, 2022As a Sales Manager at [Something Else Phone Company ], I led a dynamic team of sales professionals, driving business growth and customer satisfaction in a fast-paced, highly competitive environment. My key responsibilities included:Team Leadership: Managed and mentored a team of [5 ] sales representatives, providing training, support, and performance evaluations to ensure the team met and exceeded sales targets.Sales Strategy: Developed and executed sales strategies to increase market share, promote new products, and achieve revenue goals.Customer Relationship Management: Built and maintained strong relationships with customers, ensuring excellent customer service and post-sales support to foster loyalty and repeat business.Data-Driven Decisions: Monitored sales data, market trends, and customer feedback to identify growth opportunities and adjust strategies accordingly.Collaboration: Worked closely with marketing, customer service, and product teams to align efforts and optimize product launches, promotions, and customer engagement.Revenue Growth: Successfully increased sales volume by [70]% through targeted promotions, upselling, and cross-selling techniques.Through this role, I developed strong leadership, communication, and strategic planning skills, which I now apply to my academic and professional pursuits in biomedical science.