Chisom Ikefuna

Chisom Ikefuna Email and Phone Number

Executive Assistant | Customer Support Engineer | Web Developer @ Win or Win Consulting & Coaching Services
Chisom Ikefuna's Location
Nigeria, Nigeria
About Chisom Ikefuna

Experienced Executive Assistant and Customer Support Specialist with a demonstrated history of working in the technical industry and help desk environments. Skilled in microsoft office, customer service, research, problem solving and decision making. Strong information technology professional with a Bachelor of Engineering - B.Eng focused in Computer Engineering from Madonna University.

Chisom Ikefuna's Current Company Details
Win or Win Consulting & Coaching Services

Win Or Win Consulting & Coaching Services

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Executive Assistant | Customer Support Engineer | Web Developer
Chisom Ikefuna Work Experience Details
  • Win Or Win Consulting & Coaching Services
    Executive Assistant To The Ceo
    Win Or Win Consulting & Coaching Services Nov 2021 - Present
    ● Consulting Assistant: Send out and follow up with proposals and letters to HNIs and companies, manage individual consulting projects, follow up with vendors and contractors, liaise with clients and get projects done.● Handle one off in-house projects (training, book writing, sales campaign).● Create, edit and update web pages using wordpress on the company’s academy.● Organise and monitor the execution of the company’s calendar.● Monitor staff to ensure they do their jobs.● Accompany CEO to physical events nationwide.● Prepare for and attend all meetings with the CEO. Introduce CEO at all virtual events (including in-house webinars).● Carry out PR/research work on where the CEO can be featured as a speaker or trainer, for awards, fellowships.● Carry out research on brands for influencer marketing purposes.● Search for and send collaborative emails to notable platforms, magazines and communities, especially international platforms. Leverage on Eventbrite, Google.● Manage the CEO's calendar: work schedule, holidays, work hours, itinerary.● Scout for, reach out to, and meet with international thought leaders that the CEO can host/collaborate with.● Manage CEO's personal emails.● Remind the CEO of everything.
  • Surjen Healthcare
    Web Content Developer
    Surjen Healthcare Jun 2020 - Oct 2021
    Abuja
    ● Created unique, simple-to-understand, and user-friendly content using good SEO techniques.● Wrote new web content and edited existing content.● Edited and proofread new content before publication.● Managed the distribution of content through various channels, including social media.● Analysed performance indicators and web traffic and determined the effectiveness of created content.● Collaborated with other departments and team members and brainstormed subjects for creative content.● Came up with content goals and strategies and pitched ideas to the marketing team.
  • Outsource Global
    Call Center Agent
    Outsource Global Nov 2019 - May 2020
    Abuja
    ● Made out-bound/received inbound calls and responded to customer’s emails where applicable.● Managed, researched, identified and resolved customer complaints using available resources.● Provided product and service information to customers and updated existing customer information.● Documented all call information according to standard operating procedures.● Recognised, documented and alerted the management team of trends in customer calls.● Completed call logs and reports.● Put potential clients through a series of “yes” or “no” questions to determine if they could qualify for certain government disability benefits to which they may be entitled to.● Called claimants who fall within a certain age bracket and informed them about the services the company has to offer.● Explained questions to claimants to find out if they have the necessary requirements to qualify.● Forwarded claimants who answer questions correctly to a disability specialist who then verified the pre-qualification questions.
  • Federal Ministry Of Water Resources
    Administrative Assistant
    Federal Ministry Of Water Resources Apr 2018 - Mar 2019
    Abuja
    ● File Inventory.● Wrote Reports and Memos.● Responsible for providing information by collecting, analysing and summarising data.● Maintained confidentiality and developed relationships through interdepartmental document delivery.
  • Codekago Interactive
    Intern
    Codekago Interactive Apr 2016 - Sep 2016
    Uyo, Akwa Ibom State
    ● Assisted in designing over 50 websites (Front-end)● Proficiency in HTML and CSS.● Standard Web design using Bootstrap Framework.● Conceptualised original website design ideas that brought simplicity and user friendliness.● Excellent virtual design skills with sensitivity to user- system interaction.● Standard knowledge of PHP and Dreamweaver.

Chisom Ikefuna Education Details

Frequently Asked Questions about Chisom Ikefuna

What company does Chisom Ikefuna work for?

Chisom Ikefuna works for Win Or Win Consulting & Coaching Services

What is Chisom Ikefuna's role at the current company?

Chisom Ikefuna's current role is Executive Assistant | Customer Support Engineer | Web Developer.

What schools did Chisom Ikefuna attend?

Chisom Ikefuna attended Madonna University Nigeria.

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