Chisom Ikefuna Email and Phone Number
Experienced Executive Assistant and Customer Support Specialist with a demonstrated history of working in the technical industry and help desk environments. Skilled in microsoft office, customer service, research, problem solving and decision making. Strong information technology professional with a Bachelor of Engineering - B.Eng focused in Computer Engineering from Madonna University.
Win Or Win Consulting & Coaching Services
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Executive Assistant To The CeoWin Or Win Consulting & Coaching Services Nov 2021 - Present● Consulting Assistant: Send out and follow up with proposals and letters to HNIs and companies, manage individual consulting projects, follow up with vendors and contractors, liaise with clients and get projects done.● Handle one off in-house projects (training, book writing, sales campaign).● Create, edit and update web pages using wordpress on the company’s academy.● Organise and monitor the execution of the company’s calendar.● Monitor staff to ensure they do their jobs.● Accompany CEO to physical events nationwide.● Prepare for and attend all meetings with the CEO. Introduce CEO at all virtual events (including in-house webinars).● Carry out PR/research work on where the CEO can be featured as a speaker or trainer, for awards, fellowships.● Carry out research on brands for influencer marketing purposes.● Search for and send collaborative emails to notable platforms, magazines and communities, especially international platforms. Leverage on Eventbrite, Google.● Manage the CEO's calendar: work schedule, holidays, work hours, itinerary.● Scout for, reach out to, and meet with international thought leaders that the CEO can host/collaborate with.● Manage CEO's personal emails.● Remind the CEO of everything. -
Web Content DeveloperSurjen Healthcare Jun 2020 - Oct 2021Abuja● Created unique, simple-to-understand, and user-friendly content using good SEO techniques.● Wrote new web content and edited existing content.● Edited and proofread new content before publication.● Managed the distribution of content through various channels, including social media.● Analysed performance indicators and web traffic and determined the effectiveness of created content.● Collaborated with other departments and team members and brainstormed subjects for creative content.● Came up with content goals and strategies and pitched ideas to the marketing team. -
Call Center AgentOutsource Global Nov 2019 - May 2020Abuja● Made out-bound/received inbound calls and responded to customer’s emails where applicable.● Managed, researched, identified and resolved customer complaints using available resources.● Provided product and service information to customers and updated existing customer information.● Documented all call information according to standard operating procedures.● Recognised, documented and alerted the management team of trends in customer calls.● Completed call logs and reports.● Put potential clients through a series of “yes” or “no” questions to determine if they could qualify for certain government disability benefits to which they may be entitled to.● Called claimants who fall within a certain age bracket and informed them about the services the company has to offer.● Explained questions to claimants to find out if they have the necessary requirements to qualify.● Forwarded claimants who answer questions correctly to a disability specialist who then verified the pre-qualification questions. -
Administrative AssistantFederal Ministry Of Water Resources Apr 2018 - Mar 2019Abuja● File Inventory.● Wrote Reports and Memos.● Responsible for providing information by collecting, analysing and summarising data.● Maintained confidentiality and developed relationships through interdepartmental document delivery.
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InternCodekago Interactive Apr 2016 - Sep 2016Uyo, Akwa Ibom State● Assisted in designing over 50 websites (Front-end)● Proficiency in HTML and CSS.● Standard Web design using Bootstrap Framework.● Conceptualised original website design ideas that brought simplicity and user friendliness.● Excellent virtual design skills with sensitivity to user- system interaction.● Standard knowledge of PHP and Dreamweaver.
Chisom Ikefuna Education Details
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Computer Engineering
Frequently Asked Questions about Chisom Ikefuna
What company does Chisom Ikefuna work for?
Chisom Ikefuna works for Win Or Win Consulting & Coaching Services
What is Chisom Ikefuna's role at the current company?
Chisom Ikefuna's current role is Executive Assistant | Customer Support Engineer | Web Developer.
What schools did Chisom Ikefuna attend?
Chisom Ikefuna attended Madonna University Nigeria.
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