Chisom Egbuonye Email & Phone Number

Nigeria

Understanding Software Testing.Testing of apps and websites.

Nigeria

• Elevated visual appeal through expert photo-editing techniques.• Crafted impactful and inspirational notes on images for effective communication.• Designed eye-catching cover art, online posters, and cards, enhancing brand presence.• Transformed vague concepts into impactful visual narratives, consistently exceeding client expectations and enhancing brand messaging.

Abia, Nigeria

• Achieved supervisor mode on the Paydirect platform, ensuring universal Teller access and boosting confidence in FX transactions.• Efficiently managed vaults for local and foreign currencies, ensuring precise cash position reports and minimizing discrepancies.• Spearheaded administrative initiatives to enhance workflow and documentation management.• Resolved challenges related to the Paydirect platform, allowing transactions regardless of physical presence.• Led… Show more • Achieved supervisor mode on the Paydirect platform, ensuring universal Teller access and boosting confidence in FX transactions.• Efficiently managed vaults for local and foreign currencies, ensuring precise cash position reports and minimizing discrepancies.• Spearheaded administrative initiatives to enhance workflow and documentation management.• Resolved challenges related to the Paydirect platform, allowing transactions regardless of physical presence.• Led a team to achieve a substantial reduction in discrepancies during GL and Teller till reconciliation.• Installed an intercom system in the ATM room, improving departmental communication and processes.• Implemented customer service protocols, resulting in increased positive customer feedback. Show less

Abia, Nigeria

• Demonstrated proficiency in posting platforms, instilling confidence in executing FX transactions, encompassing debit, credit, and transfers.• Orchestrated over 10,000 cash transactions with an unmatched 99.9% accuracy rate, upholding stringent standards in cash handling.• Established and nurtured robust customer relationships, resulting in a notable increase in repeat business.• Spearheaded the implementation of customer service training programs for Tellers… Show more • Demonstrated proficiency in posting platforms, instilling confidence in executing FX transactions, encompassing debit, credit, and transfers.• Orchestrated over 10,000 cash transactions with an unmatched 99.9% accuracy rate, upholding stringent standards in cash handling.• Established and nurtured robust customer relationships, resulting in a notable increase in repeat business.• Spearheaded the implementation of customer service training programs for Tellers, amplifying customer interaction and satisfaction levels.• Contributed to the overall accuracy of the bank's financial records by successfully posting 8,000+ debit and credit transactions.• Pioneered a streamlined process for ATM management, significantly reducing downtime and elevating customer satisfaction.• Received accolades for delivering exceptional customer support services, further enhancing overall customer satisfaction. Show less

Abia State, Nigeria

• Led a customer feedback system, resulting in increased positive customer reviews.• Issued Manager Cheques promptly, contributing to a decrease in pending cheque-related customer requests.• Processed a substantial volume of inward and outward cheques, ensuring timely and accurate transactions.• Implemented effective customer service protocols, resulting in improved customer satisfaction.• Supervised a unit that achieved a notable improvement in branch GL… Show more • Led a customer feedback system, resulting in increased positive customer reviews.• Issued Manager Cheques promptly, contributing to a decrease in pending cheque-related customer requests.• Processed a substantial volume of inward and outward cheques, ensuring timely and accurate transactions.• Implemented effective customer service protocols, resulting in improved customer satisfaction.• Supervised a unit that achieved a notable improvement in branch GL reconciliation accuracy. Show less

Umuahia North, Abia, Nigeria

• Enhanced typing speed through the proficient typing of crucial documents.• Conducted computer tutorials for Primary and Secondary classes, fostering digital literacy.• Implemented graphic design using Microsoft Word and the Canva app, adding creative elements to documents.• Played a key role in document-related tasks, including printing, photocopying, and lamination.• Executed computer operations with efficiency, contributing to a seamless workflow.

Obowo, Imo State

• Conducted practical training sessions for primary classes 4, 5, and 6, covering the basics of Microsoft Word and the components of a computer.• Hosted an educational lecture on Personal Hygiene for primary students, addressing a crucial topic for their well-being.• Assisted in compiling end-of-term results for primary classes, contributing to the overall assessment process.• Taught various primary-level subjects, including English Language, Social Studies, Basic… Show more • Conducted practical training sessions for primary classes 4, 5, and 6, covering the basics of Microsoft Word and the components of a computer.• Hosted an educational lecture on Personal Hygiene for primary students, addressing a crucial topic for their well-being.• Assisted in compiling end-of-term results for primary classes, contributing to the overall assessment process.• Taught various primary-level subjects, including English Language, Social Studies, Basic Science and Technology, Quantitative Reasoning, Verbal Reasoning, and Computer Science to classes 2, 4, 5, and 6. Show less

Abia State

• Contributed to the production processes of bottled water, ensuring efficiency and quality.• Maintained and operated machines and tools used in the production of bottled water.• Played a key role in promoting the sales of the company's products and services.• Assisted in the production of plastic bottles, contributing to manufacturing processes.• Supported the packaging of plastic straws, ensuring accurate and timely completion.• Participated in the… Show more • Contributed to the production processes of bottled water, ensuring efficiency and quality.• Maintained and operated machines and tools used in the production of bottled water.• Played a key role in promoting the sales of the company's products and services.• Assisted in the production of plastic bottles, contributing to manufacturing processes.• Supported the packaging of plastic straws, ensuring accurate and timely completion.• Participated in the delivery of water dispenser bottles to various organizations.• Ensured customer satisfaction through the successful execution of special deliveries. Show less

Nigeria

• Successfully managed multiple projects simultaneously, delivering high-quality work within specified timelines.• Collaborated with cross-functional teams to integrate artistic elements seamlessly into various projects.• Conceptualized and executed visually stunning artworks, contributing to the overall creative vision of projects.

Bachelor Of Science, Chemistry, Second Class

Senior Secondary School Certificate