Chisom Egbuonye

Chisom Egbuonye Email and Phone Number

Virtual Assistant || Customer Service || Banker || Administrative Professional || Tech Enthusiast @ The QA School
Chisom Egbuonye's Location
Umuahia North, Abia State, Nigeria, Nigeria
About Chisom Egbuonye

I am an experienced administrative professional with a proven track record in operational efficiency, customer service excellence, and virtual assistance. I bring a wealth of experience from my roles in leading financial institutions, where I honed my skills in streamlining processes, reducing discrepancies, and implementing effective administrative protocols.Key Strengths:• Operational Efficiency: Streamlining processes for heightened productivity.• Customer Service: Committed to exceptional service and relationship building.• Administrative Leadership: Successfully reducing discrepancies and optimizing workflows.• Communication Skills: Clear and concise communication for effective interactions.In my roles, I've demonstrated proficiency in MS Office Suite, data entry, and CRM systems, ensuring accurate and timely handling of administrative tasks. My dedication to excellence, coupled with a proactive approach to problem-solving, positions me as an ideal candidate for administrative and virtual assistant roles.Let's connect to explore opportunities where I can contribute my skills to enhance your team's efficiency and customer satisfaction.

Chisom Egbuonye's Current Company Details
The QA School

The Qa School

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Virtual Assistant || Customer Service || Banker || Administrative Professional || Tech Enthusiast
Chisom Egbuonye Work Experience Details
  • The Qa School
    Software Tester
    The Qa School May 2024 - Present
    Nigeria
    Understanding Software Testing.Testing of apps and websites.
  • Ceefourthetruth Arts Imprint
    Creative Designer
    Ceefourthetruth Arts Imprint Jan 2015 - Present
    Nigeria
    • Elevated visual appeal through expert photo-editing techniques.• Crafted impactful and inspirational notes on images for effective communication.• Designed eye-catching cover art, online posters, and cards, enhancing brand presence.• Transformed vague concepts into impactful visual narratives, consistently exceeding client expectations and enhancing brand messaging.
  • Zenith Bank Plc
    Cash Officer
    Zenith Bank Plc Mar 2024 - Present
    Abia, Nigeria
    • Achieved supervisor mode on the Paydirect platform, ensuring universal Teller access and boosting confidence in FX transactions.• Efficiently managed vaults for local and foreign currencies, ensuring precise cash position reports and minimizing discrepancies.• Spearheaded administrative initiatives to enhance workflow and documentation management.• Resolved challenges related to the Paydirect platform, allowing transactions regardless of physical presence.• Led… Show more • Achieved supervisor mode on the Paydirect platform, ensuring universal Teller access and boosting confidence in FX transactions.• Efficiently managed vaults for local and foreign currencies, ensuring precise cash position reports and minimizing discrepancies.• Spearheaded administrative initiatives to enhance workflow and documentation management.• Resolved challenges related to the Paydirect platform, allowing transactions regardless of physical presence.• Led a team to achieve a substantial reduction in discrepancies during GL and Teller till reconciliation.• Installed an intercom system in the ATM room, improving departmental communication and processes.• Implemented customer service protocols, resulting in increased positive customer feedback. Show less
  • Zenith Bank Plc
    Bank Teller
    Zenith Bank Plc Oct 2019 - Mar 2024
    Abia, Nigeria
    • Demonstrated proficiency in posting platforms, instilling confidence in executing FX transactions, encompassing debit, credit, and transfers.• Orchestrated over 10,000 cash transactions with an unmatched 99.9% accuracy rate, upholding stringent standards in cash handling.• Established and nurtured robust customer relationships, resulting in a notable increase in repeat business.• Spearheaded the implementation of customer service training programs for Tellers… Show more • Demonstrated proficiency in posting platforms, instilling confidence in executing FX transactions, encompassing debit, credit, and transfers.• Orchestrated over 10,000 cash transactions with an unmatched 99.9% accuracy rate, upholding stringent standards in cash handling.• Established and nurtured robust customer relationships, resulting in a notable increase in repeat business.• Spearheaded the implementation of customer service training programs for Tellers, amplifying customer interaction and satisfaction levels.• Contributed to the overall accuracy of the bank's financial records by successfully posting 8,000+ debit and credit transactions.• Pioneered a streamlined process for ATM management, significantly reducing downtime and elevating customer satisfaction.• Received accolades for delivering exceptional customer support services, further enhancing overall customer satisfaction. Show less
  • Zenith Bank Plc
    Funds Transfer Officer
    Zenith Bank Plc Feb 2023 - Mar 2023
    Abia State, Nigeria
    • Led a customer feedback system, resulting in increased positive customer reviews.• Issued Manager Cheques promptly, contributing to a decrease in pending cheque-related customer requests.• Processed a substantial volume of inward and outward cheques, ensuring timely and accurate transactions.• Implemented effective customer service protocols, resulting in improved customer satisfaction.• Supervised a unit that achieved a notable improvement in branch GL… Show more • Led a customer feedback system, resulting in increased positive customer reviews.• Issued Manager Cheques promptly, contributing to a decrease in pending cheque-related customer requests.• Processed a substantial volume of inward and outward cheques, ensuring timely and accurate transactions.• Implemented effective customer service protocols, resulting in improved customer satisfaction.• Supervised a unit that achieved a notable improvement in branch GL reconciliation accuracy. Show less
  • St. Cecilia'S Academy
    Computer Operator
    St. Cecilia'S Academy Apr 2019 - Oct 2019
    Umuahia North, Abia, Nigeria
    • Enhanced typing speed through the proficient typing of crucial documents.• Conducted computer tutorials for Primary and Secondary classes, fostering digital literacy.• Implemented graphic design using Microsoft Word and the Canva app, adding creative elements to documents.• Played a key role in document-related tasks, including printing, photocopying, and lamination.• Executed computer operations with efficiency, contributing to a seamless workflow.
  • Umungwa Community School
    Elementary School Teacher
    Umungwa Community School Jul 2017 - Jul 2018
    Obowo, Imo State
    • Conducted practical training sessions for primary classes 4, 5, and 6, covering the basics of Microsoft Word and the components of a computer.• Hosted an educational lecture on Personal Hygiene for primary students, addressing a crucial topic for their well-being.• Assisted in compiling end-of-term results for primary classes, contributing to the overall assessment process.• Taught various primary-level subjects, including English Language, Social Studies, Basic… Show more • Conducted practical training sessions for primary classes 4, 5, and 6, covering the basics of Microsoft Word and the components of a computer.• Hosted an educational lecture on Personal Hygiene for primary students, addressing a crucial topic for their well-being.• Assisted in compiling end-of-term results for primary classes, contributing to the overall assessment process.• Taught various primary-level subjects, including English Language, Social Studies, Basic Science and Technology, Quantitative Reasoning, Verbal Reasoning, and Computer Science to classes 2, 4, 5, and 6. Show less
  • Ulover International Resources Limited, Umuahia
    Production Assistant (Internship)
    Ulover International Resources Limited, Umuahia Jun 2015 - Oct 2015
    Abia State
    • Contributed to the production processes of bottled water, ensuring efficiency and quality.• Maintained and operated machines and tools used in the production of bottled water.• Played a key role in promoting the sales of the company's products and services.• Assisted in the production of plastic bottles, contributing to manufacturing processes.• Supported the packaging of plastic straws, ensuring accurate and timely completion.• Participated in the… Show more • Contributed to the production processes of bottled water, ensuring efficiency and quality.• Maintained and operated machines and tools used in the production of bottled water.• Played a key role in promoting the sales of the company's products and services.• Assisted in the production of plastic bottles, contributing to manufacturing processes.• Supported the packaging of plastic straws, ensuring accurate and timely completion.• Participated in the delivery of water dispenser bottles to various organizations.• Ensured customer satisfaction through the successful execution of special deliveries. Show less
  • Hardbook Publishers Limited
    Creative Artist
    Hardbook Publishers Limited Apr 2006 - Dec 2008
    Nigeria
    • Successfully managed multiple projects simultaneously, delivering high-quality work within specified timelines.• Collaborated with cross-functional teams to integrate artistic elements seamlessly into various projects.• Conceptualized and executed visually stunning artworks, contributing to the overall creative vision of projects.

Chisom Egbuonye Skills

Microsoft Office Audio Editing Image Editing Entertainment Photography Editing Copy Editing Lifestyle Counseling Creative Writing

Chisom Egbuonye Education Details

  • Michael Okpara University Of Agriculture, Umudike
    Michael Okpara University Of Agriculture, Umudike
    Second Class
  • Community Secondary School, Isingwu
    Community Secondary School, Isingwu
    Senior Secondary School Certificate

Frequently Asked Questions about Chisom Egbuonye

What company does Chisom Egbuonye work for?

Chisom Egbuonye works for The Qa School

What is Chisom Egbuonye's role at the current company?

Chisom Egbuonye's current role is Virtual Assistant || Customer Service || Banker || Administrative Professional || Tech Enthusiast.

What schools did Chisom Egbuonye attend?

Chisom Egbuonye attended Michael Okpara University Of Agriculture, Umudike, Community Secondary School, Isingwu.

What skills is Chisom Egbuonye known for?

Chisom Egbuonye has skills like Microsoft Office, Audio Editing, Image Editing, Entertainment, Photography, Editing, Copy Editing, Lifestyle Counseling, Creative Writing.

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