Chisom Ekwerike M.Sc Email & Phone Number

Salford, Gb

Birkenhead, England, United Kingdom

Protected consistent branding across content for multiple platforms and campaigns.Successfully conceptualised a brand strategy and identity campaign and developed unique communication guidelines for 10+ brands across various industries.Worked with the design & copywriting team to create, deploy and optimise marketing initiatives for Small businesses.Developed deep consumer insights, translating findings into strategic brand positioning and promotional campaigns.Developed powerful marketing campaigns to achieve key objectives.Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.

Chester, England, United Kingdom

Guaranteed 60% of customer satisfaction through product knowledge and attentive service.• Led team members by example, showcasing exceptional customer service standards through communication and active listening to generate return customers.• Ordered additional stock and new product offerings on a seasonal basis based on supply and demand.• Executed detailed inventory checks and stocktake tasks on a daily basis, ensuring records of stock levels were consistently accurate.• Resolved complaints to achieve full customer satisfaction.• Trained team to upsell products and navigate POS systems.• Designed attractive window and floor merchandise displays to increase daily footfall by 20%• Set team KPIs to meet section and store sales targets.• Held regular staff meetings to brief the team on new products and promotions.• Promoted customer loyalty scheme at checkout.

Abuja, Federal Capital Territory, Nigeria

Managed seasonal marketing campaigns that increased awareness by 20%Oversaw consulting projects for 9+ clients working across a variety of sectors, including hospitality and finance sectors.Ensured project compliance through regular liaison with finance, legal and regulatory departments.Maximized client revenue growth by delivering business outcome-driven objectives.Travelled 10% of each month, meeting with clients to present project plans.Communicate brand personality internally and align company around foundational ideasMeasure and report on success of marketing campaignsAnticipate consumer trends and keep brand up to dateTrained, coached and mentored 5 Junior Consultants to consistently exceed individual performance KPIs.

Lagos Island, Lagos State, Nigeria

Master'S Degree, Digital Communication And Media/Multimedia, Distinction (First Class)

Bachelor'S Degree, Communication And Media Studies